Caitlyn Cooper-Scanlon
Gold Coast
Summary
Experienced with fostering nurturing and educational environments for young children. Uses effective communication techniques to build strong relationships with children and families. Knowledge of developing age-appropriate activities that promote overall growth and well-being.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Educator
Kool Beanz
12.2023 - Current
- Monday-Thursday
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Communicated with parents and other staff about student progress.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
PART TIME TRAINING CHILDCARE EDUCATOR
KOOL KIDS
09.2022 - 12.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
CASUAL CREW
MCDONALDS
09.2022 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
ALL SAINTS ANGLICAN SCHOOL
Gold Coast, QLD12-2024
Certificate III - Childcare
KOOL KIDS TRAINING COLLEGE
Gold Coast, QLD07-2024
Skills
- Communication
- Teamwork
- Customer Service
- Problem Solving
- Sales Techniques
- Positive Attitude
- Resourceful
- Patience and empathy
- Hygiene practices
- CPR and first aid training
- Payment processing
Availability
both Saturday and Sunday, afternoons, afternoons, afternoons, afternoons
Skills
Communication, Teamwork, Customer service, Problem solving, Sales techniques, Positive attitude, Communication, Teamwork, Positive attitude, Resourceful
Certification
Certificate III in Childcare
QCE
Timeline
Childcare Educator
Kool Beanz
12.2023 - Current
PART TIME TRAINING CHILDCARE EDUCATOR
KOOL KIDS
09.2022 - 12.2023
CASUAL CREW
MCDONALDS
09.2022 - 09.2023
Certificate III in Childcare
QCE
High School Diploma -
ALL SAINTS ANGLICAN SCHOOL
Certificate III - Childcare
KOOL KIDS TRAINING COLLEGE
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