Caitlyn Copland
Templestowe Lower
Summary
Although I have no experience just yet, I am a very keen learner and more than happy to do any job at any time. Excelling in relationship building and problem-solving. Demonstrated strong time management and attention to detail while enhancing customer satisfaction. Adept at team collaboration, effectively supporting management in operations and fostering a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
Hunny Bee Beauty Room
09.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Traffic Controller
JV Traffic
08.2022 - 12.2022
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Controlled pedestrian movements to prevent intrusion into work zones.
Education
Brookside P-9 College
Caroline Springs, VICYear 10 -
Lakeview Senior College
Caroline Springs, VICSkills
- Fast learner
- Time management
- Team collaboration
- Basic mathematics
- Task prioritization
- Attention to detail
- Relationship building
- Problem-solving
- Verbal and written communication
Certification
White Card
Responsible Service of Alcohol ticket
Timeline
Assistant
Hunny Bee Beauty Room
09.2022 - Current
Traffic Controller
JV Traffic
08.2022 - 12.2022
Brookside P-9 College
Year 10 -
Lakeview Senior College
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