Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Referees
Timeline
Generic
Caitlyn Davis

Caitlyn Davis

Eatons Hill

Summary

Motivated, highly energetic, outgoing individual who strives for the best in all aspects of work.

Well-organized professional equipped with varied experiences in administrative roles as well as a knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Receptionist at North Brisbane Chiropractic Clinic

  • Enhanced patient satisfaction by providing a welcoming and organized reception area
  • Assisted chiropractors with patient care, contributing to an improved overall experience
  • Developed strong relationships with patients through attentive listening and compassionate support during their visits

Nando’s, Chermside

  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment

City Beach, Chermside (Christmas Casual)

  • Collaborated with team members to execute store promotions and sales events, driving revenue growth
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers

Rebel Sport, Everton Park

  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
  • Collaborated with team members to accomplish sales goals and improve overall store performance
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce
  • Assisted management with loss prevention initiatives, lowering instances of theft within the store premises

Front Office Coordinator

Bupa Dental
05.2024 - Current
  • Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
  • Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
  • Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
  • Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
  • Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Duel degree in psychological science/ criminology and criminal justice -

Griffith University
Mt Gravatt, QLD

Queensland Certificate of Education -

Mt Maria College
Mitchelton, QLD
01.2017

Skills

  • Extremely organized
  • Team leadership
  • Strong verbal communication
  • Conflict resolution
  • Public speaking
  • Self-motivated
  • Work well both individually and as part of a team
  • Strive to succeed
  • trustworthy, organized and well mannered
  • Microsoft Office
  • Computer Proficiency
  • Documentation

Accomplishments

    Participated in the 2018 Gold Coast Commonwealth Games in the opening and closing ceremony

Certification

  • Certificate IV in Crime and Justice
  • RSA Certificate
  • Barista Basics Certificate
  • Customer Service Certificate

Referees

Julia Lemke: Store Supervisor at Rebel Everton Park

- 0402553738


Hayley Colls: Assistant Manager at Nandos Chermside 

- 0431137517



Timeline

Front Office Coordinator

Bupa Dental
05.2024 - Current

Queensland Certificate of Education -

Mt Maria College

Receptionist at North Brisbane Chiropractic Clinic

Nando’s, Chermside

City Beach, Chermside (Christmas Casual)

Rebel Sport, Everton Park

Duel degree in psychological science/ criminology and criminal justice -

Griffith University

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Caitlyn Davis