Caitlyn Nelson
Caboolture,QLD
Summary
Driven Assistant Grocery Manager from Woolworths Supermarket, adept in boosting sales and reducing waste, enhancing team efficiency through optimized workflows and merchandising strategies. Excels in customer support and team leadership, fostering a performance-oriented environment. Skilled in health and safety standards, ensuring compliance and protection.
Overview
7
7
years of professional experience
Work History
Assistant Grocery Manager
Woolworths Supermarket
07.2017 - Current
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimised workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with merchandising abilities and expertise in implementing effective promotions.
- Orchestrated performance-oriented environment by closely supporting team members.
- Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Education
Caboolture State High School
Caboolture, QLD2017
Skills
- Health and safety
- Problem Resolution
- Task Delegation
- Employee Training
- Stock replenishment
- Merchandising Strategies
- Scheduling Coordination
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer Service Management
- Training and mentoring
- Complaint Handling
- Supply level management
- Safety Monitoring
- Positive Attitude
- Teamwork and Collaborations
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Leadership
- Decision-Making
- Team building
- Task Prioritization
- Self Motivation
- Good Judgment
- Schedule Management
- Staff Training
- Continuous Improvement
Timeline
Assistant Grocery Manager
Woolworths Supermarket
07.2017 - Current
Caboolture State High School
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