Summary
Overview
Work History
Education
Skills
Customer reviews
References
Timeline
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Caitlyn Monique Pascoe

Nerang,QLD

Summary

Experienced and driven Sales Representative with 9 + years experience and a proven track record of exceeding goals and increasing sales volume and company presence. Dedicated to providing top of the line customer service.

Overview

12
12
years of professional experience

Work History

Caretaker/Receptionist/Housekeeping Cleaner

Toowoomba Motor Village
Kearney Springs , 4350
03.2025 - 05.2025
  • Maintained bookings and day to day office duties
  • Assisted guests with inquiries and provided directions around the facility.
  • Worked closely with all team members via radio through the day to maintain a functional work day
  • Coordinated with management to enhance guest experiences through feedback collection.
  • Followed established safety procedures while performing all tasks related to caretaking duties.

Stable Hand / Admin

John & Paul Wallace Racing
08.2023 - 04.2024
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
  • Assisted in the training of new stable hands, sharing expertise on best practices for equine care and maintenance tasks.
  • Provided consistent high-quality care to horses by diligently monitoring their physical condition throughout daily interactions.

Customer Service and Attraction Attendant

Ripleys Believe It Or Not
04.2023 - 08.2023

Boosted revenue by upselling ticket and photo packages.

Managed photo booth to deliver photographic services.

Managed 3D theatre operations, including scheduling ride sessions.

Executed daily cleaning routines to uphold hygiene standards within the museum.

Sales Representative

Candy Time
10.2022 - 01.2023
  • Visited clients on a rotating fortnightly roster via company car which I would collect from head office in Arundel everyday
  • Visit clients in their stores, driving anywhere from Cablooture to Tweed Heads NSW as well as out west
  • Worked 9am - 5:30pm Monday - Friday Thursdays and every second Friday I would stay at the warehouse to perform Picking and Packing duties as well as in-store counter sales
  • Experienced in selling USA confectionery and drinks
  • My customers ranged from small convenience store owners to franchisee's with multiple large scale stores
  • My orders would range between $300 to $3000+ per order
  • Created great customer relationships with existing clients

Flooring Sales Specialist

Totally Flooring
05.2022 - 08.2022
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Drove team revenue totals by bringing in top sales numbers.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Conducted accurate measurements of client spaces for efficient installation planning and cost estimation.
  • Collaborated with installation teams to ensure timely completion of projects and high-quality results.

FOH Staff

Curtis Falls Cafe
01.2022 - 05.2022

Crew Member

Red Rooster
09.2021 - 01.2022

Sales Assistant

Total Eden
01.2017 - 12.2019

Sales Assistant

Cotton On
01.2014 - 12.2015

Sales Assistant

Reward Distribution
01.2014 - 12.2015

Junior Sales Assistant

Cosmetics Plus
01.2013 - 12.2014

Education

Year 12 Graduate -

Nerang State High School
Gold Coast

Certificate II in Business -

Barrington Training Group

Certificate III in Business -

Barrington Training Services

Certificate II in Hospitality -

Gold Coast Institute of Technology

Skills

  • Ability to Multitask
  • Adaptability
  • Ability to Work in a Team
  • Customer Service Skills
  • Fast Learner

Customer reviews

Janet Elward

⭐️⭐️⭐️⭐️⭐️

32 reviews

2 years ago

We just had our floor installed by Totally Flooring, we absolutely love the amazing change its made to our very old Queenslander.
It looks spectacular. We had Ric and Aaron do the installation, they were both incredible, so polite, efficient and extremely knowledgeable.
Shari and Caitlin who came to measure were on time, did an amazing job of measuring a very old not square home perfectly.
Thanks to you all at Totally Flooring we highly recommend them.
Thanks again,
Janet and Leigh

Karen St-George

⭐️⭐️⭐️⭐️⭐️

2 years ago

We have been absolutely delighted with the service we have recieved at Totally Flooring Beaudesert store. Our order was not a large order but Caitlyn has gone out of her way to help us. Nothing has been a trouble for her. We will definitely be recommending Totally Flooring to anyone looking for flooring. Karen.

References

Julian - Park Manager

0404 096 123

Jakob Lee - Totally Flooring Director

0429 148 522

Kikira Pirika - Store Manager Ripleys Believe It Or Not

0412 427 053

Timeline

Caretaker/Receptionist/Housekeeping Cleaner

Toowoomba Motor Village
03.2025 - 05.2025

Stable Hand / Admin

John & Paul Wallace Racing
08.2023 - 04.2024

Customer Service and Attraction Attendant

Ripleys Believe It Or Not
04.2023 - 08.2023

Sales Representative

Candy Time
10.2022 - 01.2023

Flooring Sales Specialist

Totally Flooring
05.2022 - 08.2022

FOH Staff

Curtis Falls Cafe
01.2022 - 05.2022

Crew Member

Red Rooster
09.2021 - 01.2022

Sales Assistant

Total Eden
01.2017 - 12.2019

Sales Assistant

Cotton On
01.2014 - 12.2015

Sales Assistant

Reward Distribution
01.2014 - 12.2015

Junior Sales Assistant

Cosmetics Plus
01.2013 - 12.2014

Year 12 Graduate -

Nerang State High School

Certificate II in Business -

Barrington Training Group

Certificate III in Business -

Barrington Training Services

Certificate II in Hospitality -

Gold Coast Institute of Technology
Caitlyn Monique Pascoe