Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Williams

Raceview,QLD

Summary

Proven customer service expert with a track record of enhancing customer loyalty and streamlining service delivery. Skilled in complaint handling and team collaboration, demonstrated by resolving complex issues and fostering a positive environment. Excelled in fast-paced settings, ensuring high standards of service and attention to detail, significantly improving client satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service

Mcdonalds, RHC Management
12.2021 - 09.2022
  • Described product and service details to customers to provide information on benefits and advantages.
  • Increased customer loyalty through personalized interactions, building rapport with clients.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Customer Service Cashier

Domino's Pizza
06.2019 - 10.2020
  • Utilized POS system to handle customer cash and credit card transactions.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.

Customer Service

Playtime
12.2018 - 01.2019

-Worked as “Christmas Staff”

-providing top quality customer service

-greeting people with a friendly and approachable manner to ensure sales were being made and customers are more willing to return.

-Worked behind doors in the warehouse preparing and packing orders

-Providing exceptional service to meet dale requirements.

-Making sure stock is up to standard

Education

Year 12 -

Queensland Pathways State College
Coorparoo, QLD
11.2022

Skills

  • Complaint Handling
  • Social Media
  • Customer Service
  • Team Collaboration
  • Attention to detail
  • Willingness to learn

Timeline

Customer Service

Mcdonalds, RHC Management
12.2021 - 09.2022

Customer Service Cashier

Domino's Pizza
06.2019 - 10.2020

Customer Service

Playtime
12.2018 - 01.2019

Year 12 -

Queensland Pathways State College
Caitlyn Williams