Caitríona Caldwell
Broome,WA
Summary
I am a cheerful and dependable person with 9+ years experience working in various customer service roles. I love being a part of a great team, who work hard together to provide excellent customer care.
Overview
6
6
years of professional experience
Work History
Roadhouse All-Rounder
Musgrave Roadhouse
05.2024 - 08.2024
- Cafe- Taking orders and processing payments, barista, food and beverage attendant.
- Kitchen hand- food preparation, cleaning and sanitising surfaces
- Housekeeping- cleaned and maintained rooms daily including sanitising surfaces, dusting, making beds, washing,drying & folding laundry, vacuuming, moping.
- Reception- taking bookings for campsite and motel rooms, answering queries and processing payments.
SEN Teaching Assistant
Port Phillip Specialist School
02.2024 - 05.2024
- Supporting the children individually so they can progress academically, socially and emotionally.
- Assisting with physical needs e.g. moving, walking, toileting.
- Effectively communicating with verbal and non verbal children, using and working with speech and language therapists.
Food and Beverage Attendant
The Exchange Hotel
11.2023 - 04.2024
- Greeting customers on arrival, seating, and ensuring their needs are met throughout their visit.
- Taking orders accurately, serving food to guests, and assisting with options and dietary requirements.
- Setting up dining lounge and bar area to a high standard.
- Barista - making and serving coffees and teas.
- Cocktail making, and mixing and serving other alcoholic and non-alcoholic beverages.
- Processing payments and handling cash.
Office Support Staff Member
Queens University Accommodation
06.2023 - 10.2023
- Greeting students/visitors kindly and creating a welcoming atmosphere to Elms Village Accommodation.
- Checking in/out students to accommodation, creating room keys and updating FOB systems.
- Answering phones, processing payments and providing information about campus life.
- Recording audits and reporting issues to the maintenance team.
Receptionist
St.Marys High School
09.2021 - 06.2023
- Greeting visitors kindly, helping with queries in a professional manner.
- Operating school phone system, answering, transferring and making calls.
- Updating SIMS whole school student registration daily.
- Sending and receiving internal emails.
- Operating a franking machine and posting letters.
Supervisor
Fresh Food Centre
10.2018 - 08.2021
- Delegating daily tasks amongst staff.
- Supporting staff where necessary, ice- cream, deli, shop floor, office and store.
- Cutting, packaging, labelling fruit and vegetables.
- Assisting customer queries in person and over the phone.
- Operating tills and processing payments.
- Addressing complaints and resolving issues.
- Stock taking and ordering.
Education
Bachelor of Science - Sport And Exercise Science - 1st Class
Ulster University
Jordanstown, NI06.2020
Skills
Communication
Teamwork
Punctuality
Customer Service
Intuition
Organisation
Timeline
Roadhouse All-Rounder
Musgrave Roadhouse
05.2024 - 08.2024
SEN Teaching Assistant
Port Phillip Specialist School
02.2024 - 05.2024
Food and Beverage Attendant
The Exchange Hotel
11.2023 - 04.2024
Office Support Staff Member
Queens University Accommodation
06.2023 - 10.2023
Receptionist
St.Marys High School
09.2021 - 06.2023
Supervisor
Fresh Food Centre
10.2018 - 08.2021
Bachelor of Science - Sport And Exercise Science - 1st Class
Ulster University
Similar Profiles
Nathalie BaumannNathalie Baumann
Nanny/ Educator at Musgrave RoadhouseNanny/ Educator at Musgrave Roadhouse
Laura O'KaneLaura O'Kane
Trading Manager at MusgraveTrading Manager at Musgrave
Andrei AlexiucAndrei Alexiuc
Warehouse Worker at MusgraveWarehouse Worker at Musgrave