Caity Finn
Armstrong Creek,VIC
Overview
10
10
years of professional experience
Work History
Intake and Roster Coordinator /Community Support Worker
Forbes Allied Services
05.2020 - Current
- Providing in-home, community support and support within a hospital setting to participants based on their psychosocial needs.
- Provided support to participants with a different range of complex needs such as Justice, AOD and Mental Health.
- Managed a team of Support Workers and assisted with providing daily support to the team members.
- Engaged in regular care team meetings and built exceptional rapport with external services.
- Experience in writing support letters, risk assessments, detailed handovers and individualised support plans.
- Managed the intake protocols, communicated and organised initial meet and greets, written service agreements and manually inputted participants funding and managed all client profiles and ensured all details were up to date.
- Managed the Geelong and Metro Support Workers and participants rosters and was efficient with ensuring shifts were covered.
Builder's Cleaner
Berry Clean Homes
04.2018 - 06.2021
- Regularly cleaning newly built homes in stages before they were handed over to clients.
- Cleaned office spaces such as bathrooms, desks, removing waste and tidying reception areas.
- Enhanced workplace cleanliness by performing daily cleaning tasks, including sweeping, mopping, vacuuming and dusting, with thorough attention to detail.
- Used time management and efficient cleaning methods to meet deadlines.
- Collaborated effectively with Building Supervisors.
Support Worker
Wellways
08.2019 - 08.2020
- Provided physical assistance to participants to maintain general health and wellbeing.
- Transported clients to appointments, shopping venues and entertainment events according to their schedule.
Barista / Front of House Wait Staff Member
Ronnie's Cafe
02.2017 - 03.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during busy periods to promote a positive environment for all.
- Assisted with meal preparation and tidiness of the kitchen and barista areas to ensure a safe environment for staff.
- Hands on barista experience.
Back of House Staff Member
Drysdale Hotel
04.2016 - 12.2017
- Maintained a clean and organised workspace.
- Incorporating feedback from customers and team members.
- Managed multiple tasks at once and prioritising responsibilities to maintain smooth back-of-house operations during peak periods.
- Provided customer service to dining areas.
Front of House Staff
KFC
11.2014 - 11.2016
- Contributed to positive guest experiences.
- Played an integral role in resolving customer complaints while maintaining professionalism under pressure situations.
- Replenishing stock levels and maintaining a clean and safe working environment.
Education
Certificate 4 - Mental Health
GENU
Geelong, VIC09.2023
High School Education -
St Ignatius College
Drysdale, VIC11.2016
Certificate 3 - Allied Health Assistance
The Gordon
Geelong11.2015
Skills
- High level of communication with in-house and external stakeholders
- Exceptional data entry whilst managing and ensuring client files are up to date
- Ability to meet deadlines under pressure whilst also maintaining professionalism standards
- Having leadership qualities to work as a team member or individually
- Person centered approach for working alongside staff and supporting participants
- Punctual and on time to work and internal/external meetings
Accomplishments
- 2024 - GFL Netball B Grade Captain.
- 2022 / 2023 - GFL Netball B Grade Vice Captain.
- 2022 - GFL Netball G Grade Seniors Runners Up.
- 2019 - GFL Netball B Grade Seniors Best & Fairest.
- 2017 - GFL Netball B Grade Seniors Coaches Award.
Timeline
Intake and Roster Coordinator /Community Support Worker
Forbes Allied Services
05.2020 - Current
Support Worker
Wellways
08.2019 - 08.2020
Builder's Cleaner
Berry Clean Homes
04.2018 - 06.2021
Barista / Front of House Wait Staff Member
Ronnie's Cafe
02.2017 - 03.2018
Back of House Staff Member
Drysdale Hotel
04.2016 - 12.2017
Front of House Staff
KFC
11.2014 - 11.2016
Certificate 4 - Mental Health
GENU
High School Education -
St Ignatius College
Certificate 3 - Allied Health Assistance
The Gordon
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