CAL DAWSON
Sydney
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments with friendly and approachable demeanour.
Overview
6
6
years of professional experience
Work History
Barista
Jet Lounge @99
06.2018 - 08.2019
- Worked as a team of three with responsibility for 14 tables in a busy cafe environment
- Preparing and serving a range of speciality hot and cold coffees
- I worked quickly and efficiently under pressure to maintain high turnover
- Responsible for the ordering of new stock, requiring strong levels of organisation and planning
- Enjoyed building rapport with customers and putting a smile on their faces as often as possible
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Serving Duck Wraps
The Crispy Duck Rotisserie
04.2015 - 06.2018
- Working in extremely busy environments, making and serving crispy duck wraps continuously for long periods
- Typically worked as part of a team of five, offering a fast-paced service for customers, relying on clear communication with colleagues in loud settings
- My calm demeanour was often mentioned by colleagues and customers alike during busy periods.
Gym receptionist
Health and Fitness at Kersey Mill
09.2013 - 09.2018
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members over the phone and in-person
- Responsible for the running of the ‘Bodytone’ class which involved leading a group of 8-10 people around six circuit stations in a motivational, high-tempo gym environment
- Regular interaction with gym members leading me to demonstrate high levels of customer service, ensuring customer satisfaction
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere
Education
Bachelor of Arts - English Linguistics And Media & Communications
Newcastle University
UK06-2019
Skills
- Friendly and personable
- Coffee and tea preparation
- Attention to detail
- Team player
- Strong time management
- Excellent communication
Websites
Timeline
Barista
Jet Lounge @99
06.2018 - 08.2019
Serving Duck Wraps
The Crispy Duck Rotisserie
04.2015 - 06.2018
Gym receptionist
Health and Fitness at Kersey Mill
09.2013 - 09.2018
Bachelor of Arts - English Linguistics And Media & Communications
Newcastle University
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