Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Cale Villiger

Brisbane, Coorparoo ,Queensland

Summary

A positive and highly motivated individual (age 32) with the desire to take on new experiences and challenges. I am currently aiming to attain a Cert 3 in motorcycle mechanical technology and therefor hoping to either secure a part time job as I study or gain acceptance into an aprentaship roll. My strengths in the work place include sociability, adaptability and a strong work ethic. My management experience in the hospitality industry allows me to think critically under stress, work effectively unsupervised and proficiently acquire new skills.

Overview

12
12
years of professional experience

Work History

Delivery Driver

My Alter Ego Catering
Brisbane, Stones Corner, Queensland
07.2023 - Current
  • Delivering goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Loading and unloading vehicles at distribution address.
  • Organizing and packing orders.
  • Promoting positive customer service by delivering on-time and fully resolving issues.
  • Handling merchandise in accordance with product handling standards.
  • Filing vehicle logs, cargo records and billing statements according to company regulations.
  • Following safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Handling customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Barista/ Bar Tender

Easts Leagues club
Brisbane, Coorparoo, Queensland
08.2017 - 07.2023
  • Working in a high paced environment
  • Implementing feedback from customers to improve service quality and menu offerings.
  • Following OHS standards and adhering to hygiene and sanitation standards.
  • Maintaining high levels of customer satisfaction through efficient handling of orders and inquiries.
  • Developing and maintaining relationships with regular customers

Barista

The Coffe Club
Brisbane, Queensland
03.2013 - 08.2017
  • Licenced Barista with 15 years experience
  • Ensuring compliance with health and safety regulations for food handling and cleanliness standards.
  • Managing daily rushes efficiently whilst maintaining customer service standards.
  • Restocking and storing products according to demand and projected sales trends.
  • Maintaining relationships with regular customers by recognizing preferences and anticipating needs.
  • Prepared specialty coffee drinks including lattes, cappuccinos, and Americanos.

Education

High School Diploma -

Cambridge High School
Cambridge, New Zealand
12-2010

Skills

  • Positive and pro-social personality
  • Good in a team environment
  • Patience and willingness to learn
  • Excellent Customer service
  • Inventory management/ Supply restocking
  • Food safety
  • licenced in service of alcohol
  • Fully licenced barista
  • Excellent time management

Affiliations

  • Motorbike enthusiast
  • Music enthusiast
  • Outdoor activities
  • Fitness activities

References

 Name- Dan Manning

Company- Easts Leagues Club

Relationship- employer

Contact- 07 3397 8885 or hr@eastsleagues.com

Name- Emmanual Diacos

Company- My Alter Ego Catering

Relationship- employer

Contact- 0416511838

Timeline

Delivery Driver

My Alter Ego Catering
07.2023 - Current

Barista/ Bar Tender

Easts Leagues club
08.2017 - 07.2023

Barista

The Coffe Club
03.2013 - 08.2017

High School Diploma -

Cambridge High School

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Cale Villiger