Caleb Allen
Robina,Queensland
Summary
Personable and dedicated team member with extensive experience in customer service. Upbeat, positive attitude and proven skill in establishing rapport with clients.
Motivated to maintain customer satisfaction and contribute to company success.
I am a hardworking, reliable and trustworthy with strong multitasking and time management abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager, Pizza Maker &Delivery Driver
Dominoes Pizza
Tugun, Queensland
06.2023 - Current
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Greeted customers in a friendly and courteous manner.
- Operated cash registers accurately to process customer payments.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
Bar Staff
Mingara Recreation Club
Tumbi Umbi, NSW
02.2021 - 03.2023
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted customers and provided excellent customer service.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed health codes regulations regarding safe handling of food products.
- Monitored guests' behavior for signs of intoxication or disruptive behavior in order to maintain a safe environment.
- Maintained a clean, organized work area at all times.
Ice Cream Maker
Chillati
South West Rocks
01.2017 - 02.2021
- Performed quality control checks on all batches prior to release from production line.
- Followed strict health and safety guidelines when handling food products.
- Cleaned, sanitized, and maintained work areas according to established protocols.
- Trained new employees on proper use of equipment as well as safety procedures related to food handling.
- Operated cash register to collect payments from customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Performed opening and closing of shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Education
High School Diploma -
St Paul's College
Kempsey, NSW11-2019
Skills
- Customer Service
- Money Handling
- Training And Coaching
- Safe Food Handling
- Opening And Closing Duties
Affiliations
- I have a passion for football and play for Palm Beach Soccer Club.
- I have competed in several Tough Mudder competitions and thrive in this team bonding environment.
- I have my Bronze Medallion in surf rescue and aquatic safety.
Accomplishments
- Higher School Certificate
- Responsible Service of Alcohol
- Responsible Conduct of Gambling
Certification
- Class C drivers licence
References
References available upon request.
Timeline
Assistant Manager, Pizza Maker &Delivery Driver
Dominoes Pizza
06.2023 - Current
Bar Staff
Mingara Recreation Club
02.2021 - 03.2023
Ice Cream Maker
Chillati
01.2017 - 02.2021
High School Diploma -
St Paul's College
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