Caleb Brockman
Melbourne,VIC
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Aldi
03.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Product Quality Department Manager
McDonald's
08.2015 - 03.2021
- Managed team of 10-15+ employees, overseeing hiring, training, and professional growth of employees.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Collaborated with My management team in order to achieve our variance results.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Primary School
Burpengary Meadows State School
Burpengary QLDNo Degree - High School
St Columban's College
Caboolture QLDVCE - High School
Mullauna College
Mitcham VIC11.2016
Skills
- Team Leadership
- Accurate Cash Handling
- Employee Motivation
- Maximizing Profitability
- Sales Expertise
- Time Management
- Product quality assurance
- Production quality oversight
- Product quality plans
- Production quality monitoring
- Product Quality Requirements
- Ordering supplies
- Ordering procedures
- Inventory ordering
- Ordering knowledge
- Inventory management
- Leading Staff Meetings
- Retail Merchandise Quality Standards
- Recruiting and Hiring
- Budget Development
- Leadership Development
- Management Training
- Hazards management
- Staff Management
- Strategic Planning
Timeline
Store Manager
Aldi
03.2021 - Current
Product Quality Department Manager
McDonald's
08.2015 - 03.2021
No Degree - Primary School
Burpengary Meadows State School
No Degree - High School
St Columban's College
VCE - High School
Mullauna College
Similar Profiles
Justine BurssJustine Burss
Cashier at AldiCashier at Aldi
Destiny RodriguezDestiny Rodriguez
Associate at AldiAssociate at Aldi
Andrea HernandezAndrea Hernandez
Assistant Manager at AldiAssistant Manager at Aldi