Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Caleb Faint

GUNNEDAH, NSW,New South Wales

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

aquawest
GUNNEDAH, Nsw
07.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Assistant Manager

kfc
Gunnedah, NSW New South Wales
03.2014 - Current
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated and maintained store signage and displays.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Store Manager

tesltra
Gunnedah, New South Wales
02.2020 - 06.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Answered incoming calls and responded to customer inquiries.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained filing system for important documents such as contracts and invoices.
  • Prepared reports on various projects for management review.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Education

Gunnedah High
Gunnedah

Skills

  • Bank Deposit Procedures
  • Retail Transactions Processing
  • Store Process Development
  • Maximizing Profitability
  • Customer Service Delivery
  • Promotional Planning
  • Effective Customer Service
  • Stock Management
  • Store Opening And Closing Procedures
  • Cash Register Operation
  • Shelf Restocking
  • Stock Replenishment
  • Restocking Oversight
  • Profit And Loss Analysis
  • Profit Management
  • Customer Service Background
  • Staff Training
  • Safety Compliance
  • Point-Of-Sale Implementation
  • Employee Management
  • Employee Scheduling

Certification

First Aid Certificate

Experience with operating forklift

References

References available upon request.

Timeline

Store Manager

aquawest
07.2022 - Current

Store Manager

tesltra
02.2020 - 06.2022

Assistant Manager

kfc
03.2014 - Current

Gunnedah High

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Caleb Faint