Caleb Maea
Clyde North,VIC
Summary
Driven to learn and develop new skills while helping the team achieve business objectives and meet customer needs. Good communication, hardworking and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Assistant Technician
Vodafone Cook Islands
Cook Islands, Aitutaki
01.2017 - 12.2020
- Supported the installation process for necessary equipment.
- Contributed to the completion of advanced repair tasks by supporting senior technicians.
- Performed simple and semi-skilled tasks independently.
- Followed safety practices to safeguard against injury and damage to property.
- Collaborated with other teams to ensure successful completion of tasks.
- Provided customer service at the front desk.
- Provided prompt resolution to customer complaints regarding telephone service and technical issues.
- Assisted in developing strategies to enhance customer satisfaction with current telecom services.
- Installed new parts in malfunctioning telecommunications networks as necessary.
- Worked closely with other IT personnel to execute telecom infrastructure upgrade initiatives.
Education
Computer Networking And Telecommunications
Araura College
Aitutaki, Cook Islands12-2016
Skills
- Customer Service
- Customer Relations
- Electrical systems knowledge
- Hand and power tools
- Hardworking
- Team orientated
- Flexible
- Willingness to learn new skills
- Healthy and fit
- Peoples person
- Patience
References
References available upon request.
Timeline
Assistant Technician
Vodafone Cook Islands
01.2017 - 12.2020
Computer Networking And Telecommunications
Araura College
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