Caleb Porter
Geraldton,WA
Summary
Proven track record in enhancing customer relationships and technical problem-solving at EP: Amadeus GmbH. Excelled in customer care and technical support, boosting sales and ensuring high-quality service. Demonstrated ability to be trusted, with a focus on achieving results through customer engagement and product knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesperson
EP: Amadeus GmbH
08.2020 - 06.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Phone Repair Technician
EP: Amadeus GmbH
08.2020 - 06.2024
- As a phone repair technician, my primary responsibility was diagnosing and resolving technical issues in mobile devices.
- I specialised in repairing and replacing key components, including main boards, screens, cameras, and back covers.
- My role involved analysing problems, identifying faults, and performing precise repairs to restore devices to full functionality, ensuring high-quality service and customer satisfaction.
Education
Swiss Federal VET Diploma (EFZ). - Sales And Distribution
BZI Interlaken
Interlaken07.2023
Skills
- Customer care
- Customer Relationship Building
- Able to be trusted or depended on
- Customer Engagement
- Complex Problem-Solving
- Technical Support
- Product Knowledge
Certification
Swiss Federal VET Diploma (EFZ).
Languages
German
Native or Bilingual
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Camping
- Hiking
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Salesperson
EP: Amadeus GmbH
08.2020 - 06.2024
Phone Repair Technician
EP: Amadeus GmbH
08.2020 - 06.2024
Swiss Federal VET Diploma (EFZ). - Sales And Distribution
BZI Interlaken
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