Caleb Tokam
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
4
4
years of professional experience
Work History
Forklifter
JBS
02.2024 - Current
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Kept accurate records of incoming and outgoing shipments.
- Contributed to inventory control efforts through diligent cycle counting and data entry into warehouse management systems.
- Assisted in training new employees on proper forklift operation procedures, ensuring safety compliance across the team.
- Supported warehouse organization initiatives by promptly removing empty pallets, boxes, and packaging materials from work areas.
- Received cargo by removing it from trucks by hand.
- Ensured timely deliveries by loading and unloading trucks according to shipment schedules.
Technician
RESTORX
11.2022 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports and logs immediately following service calls.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
CLIENT CARE AND ADMINISTRATION OFFICER
ACFS Port Logistics
01.2022 - 06.2022
- Build and nurture relationships with customers and supplier base
- Provide high-level customer service to our clients and their customers
- Use internal software to process shipments, track ETA of cargo and register containers for shipment
- Manage incoming calls for Domestic and International client base
- Oversee a group of clientele and manage daily inbound/outbound shipments
- Perform administrative and secretarial duties for clients (invoicing & quotes)
- Setup client records for payment processing
- Liaise with accounts for purchase orders and invoices
- Manage client accounts from a range of locations including, Victoria, Sydney, Papua New Guinea, Indonesia and New Zealand
- Use Microsoft Office, Google and Outlook applications to assist in daily tasks.
WAREHOUSE PACKER
Toll
04.2021 - 12.2021
- Picking and packing stock
- Operate forklift to move stock
- Practice safety awareness procedures
- Lift and maneuver heavy merchandise and supplies
- Manage stock supply and product handling
- Dispatch orders for large consumer bases
- Build and nurture relationships with customers and supplier base
- Maintain warehouse cleanliness.
RETAIL TEAM MEMBER
Nandos
09.2020 - 04.2021
- Recognised for great inter-personal customer service skills
- Train co-workers in daily tasks and procedures
- Conduct food and equipment safety checks in-store
- Upsell store merchandise to customers
- Open and close procedures and settlement at end-of-day
- Assist team members with complex questions or scenarios
- Manage incoming food and supply deliveries and stock
- Food safety and hygiene supervision.
Education
High School Diploma -
Cavendish Road State High School
Holland Park, QLD2021
Skills
- Office admin experience
- Over 1 year experience in customer service roles
- Phone and face-to-face based service experience
- Confident when dealing with difficult customers
- Typing speed 40wpm at 100% accuracy
- Microsoft Office Word, Excel, PowerPoint, and Outlook
- Use in-house database to track staff and customer info
- Warehouse Safety
- Loading and unloading
- Team Player
- Heavy Equipment Operation
- Work Planning and Prioritization
- First Aid Certified
- Order Picking
- Teamwork and Collaboration
- Scheduling Coordination
- Safety awareness
References
- CATHERINE WHITE, Sales & Operations Manager, @WORKSPACES, Brisbane, 0409 781 298
- MICHAEL BARRATT, Store Manager, Dominos Pizza, Wynnum West, (07) 3004 4020
Timeline
Forklifter
JBS
02.2024 - Current
Technician
RESTORX
11.2022 - 11.2023
CLIENT CARE AND ADMINISTRATION OFFICER
ACFS Port Logistics
01.2022 - 06.2022
WAREHOUSE PACKER
Toll
04.2021 - 12.2021
RETAIL TEAM MEMBER
Nandos
09.2020 - 04.2021
High School Diploma -
Cavendish Road State High School
Similar Profiles
Chancelvie KabeyaChancelvie Kabeya
Production Agent at JBSProduction Agent at JBS
Erick RodriguezErick Rodriguez
Pig Caretaker at JBSPig Caretaker at JBS
Scott StrykerScott Stryker
Production Worker at JBSProduction Worker at JBS