Caleigh Rhee
Middle Swan,WA
Summary
Detail-oriented and organized individual with a diverse background in customer service, team management, and administrative tasks. Demonstrated success in streamlining operations, effectively managing multiple priorities, and delivering exceptional support. Seeking an administrative role to leverage strong organizational skills, effective communication abilities, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Supervisor
Petbarn
09.2022 - Current
- Supervise daily store operations and delegating tasks
- Conduct gap scans, stocktakes, and inventory management, ensuring accurate records through use of MS Office
- Support store management by handling administrative tasks such as reporting and team management
- Maintain a positive work environment, addressing staff concerns and fostering teamwork
- Oversee the proper care and adoption process for cats, including managing adoption paperwork
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Casual Sales Assistant
Petbarn
04.2022 - 09.2022
- Provided exceptional customer service, including answering inquiries and resolving issues
- Assisted with administrative tasks, including end-of-day procedures and stock organization
- Performed routine store maintenance and ensured a clean and organized workspace
Casual Sales Assistant/Barista
Bolt Coffee Roasters
08.2023 - Current
- Delivered high-quality customer service and managed various administrative tasks related to store operations
- Handled opening and closing procedures, including system operations and store setup/cleanup
- Maintained inventory and performed regular stock checks
Percussion Tutor
Good Shepherd Catholic School
07.2020 - 12.2021
- Scheduled and managed tutoring sessions, coordinating with school timetables
- Created and maintained lesson plans and administrative records for student progress
- Prepared students for auditions and managed communication with parents and school staff
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
Casual Sales Assistant
Breadwinner Bakehouse
11.2014 - 12.2021
- Provided customer service and managed store opening and closing procedures
- Handled administrative tasks such as POS system operations, inventory tracking, and order processing
- Ensured the store was well-organized and clean, handling various maintenance tasks
Children’s Entertainer
Freedom Fairies
02.2020 - 02.2021
- Coordinated event logistics and communicated effectively with event management
- Managed schedules and performed administrative duties related to event preparation and execution
- Created detailed plans for activities and ensured smooth operation of events
Education
Certificate III - Horticulture
North Metro TAFE
Midland, WA12.2022
Certificate III - Conservation And Ecosystem Management
North Metro TAFE
Midland, WA 06.2022 - 12.2022
Certificate II - Land Conservation And Management
North Metropolitan TAFE
Midland, WA06.2022
Cerificate II - Horticulture
North Metro TAFE
Midland, WA06.2022
Diploma of Music Industry - Music Industry
Western Australian Academy of Performing Arts (WAAPA)
Perth, WA12.2021
Certificate II - Hospitality
Eastern Hills Senior High School
Mount Helena, WA12.2017
Certificate II - Creative Industries
Eastern Hills Senior High School
Mount Helena, WA12.2017
Skills
- Maintaining positive relationships with customers and team members
- Staff management including task delegation
- Fostering a collaborative work environment
- Accuracy in inventory management
- Effective verbal communication
- Effective written communication
- Strong customer service
- Office software including MS Office
- Basic data entry
- Work planning and prioritization
- Stock management
- Complex problem-solving
- Attention to detail
References
- Fiona Middleton, Store Manager, Petbarn, 0438 639 902
- Lisa Robson, Manager, Breadwinner Bakehouse, 0457 472 710
- Tim White, Head of Classical Music, WAAPA, 0478 630 900
Timeline
Casual Sales Assistant/Barista
Bolt Coffee Roasters
08.2023 - Current
Supervisor
Petbarn
09.2022 - Current
Certificate III - Conservation And Ecosystem Management
North Metro TAFE
06.2022 - 12.2022
Casual Sales Assistant
Petbarn
04.2022 - 09.2022
Percussion Tutor
Good Shepherd Catholic School
07.2020 - 12.2021
Children’s Entertainer
Freedom Fairies
02.2020 - 02.2021
Casual Sales Assistant
Breadwinner Bakehouse
11.2014 - 12.2021
Certificate III - Horticulture
North Metro TAFE
Certificate II - Land Conservation And Management
North Metropolitan TAFE
Cerificate II - Horticulture
North Metro TAFE
Diploma of Music Industry - Music Industry
Western Australian Academy of Performing Arts (WAAPA)
Certificate II - Hospitality
Eastern Hills Senior High School
Certificate II - Creative Industries
Eastern Hills Senior High School
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