Cali Daw
Overview
7
7
years of professional experience
Work History
Swim Teacher
Rackley Swim School
08.2023 - Current
- Established strong relationships with students'' parents or guardians through open communication channels about their child''s progress.
- Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
- Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
- Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.
- Advanced to the Pool Deck Team Leader position. Taking care of each swim teacher. Made sure they had their required breaks and assisted them with their schedules.
Senior Customer Service
Kawana Aquatic Centre
08.2023 - Current
- Smiling and bubbly face of the company
- Created relationships with the parents and students because of my outgoing nature
- Answering phones in a lovely and professional tone
- Organising the swim teachers, programs & pool operations while working at front desk
- Assisting Parents and Companies with Invoicing
- Helped Parents understand their account system
- Accounting skills
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Lifeguard
Kawana Aquatic Centre
08.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
School Cleaner
E-Clean
01.2023 - 08.2023
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and mops to clean carpeted and tiled areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Medical Receptionist
Bloom Hearing
04.2022 - 09.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
Apprentice Hairdresser
Coolum Cutting Edge
12.2020 - 03.2022
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Answered telephone calls to provide information and schedule new appointments.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
Assistant Florist
Maple Flowers & Decor
04.2018 - 04.2020
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Researched latest design trends, colours, and vendor products for use in new pieces.
Education
Completed Grade 10 -
Coolum State High School
Coolum Beach, QLD12.2020
Skills
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Managed time efficiently in order to complete all tasks within deadlines
- Worked effectively in fast-paced environments
- Exceptional customer service skills, both verbal and written
- Demonstrated respect, friendliness and willingness to help wherever needed
Qualifications
- Blue Card QLD (Working with Children) license
- First Aid certificate
- CPR Resuscitation Certificate
- Lifeguard qualification (CVM ACADEMY)
- Swim teaching qualification (CVM ACADEMY)
- Working with Food license
Timeline
Swim Teacher
Rackley Swim School
08.2023 - Current
Senior Customer Service
Kawana Aquatic Centre
08.2023 - Current
Lifeguard
Kawana Aquatic Centre
08.2023 - Current
School Cleaner
E-Clean
01.2023 - 08.2023
Medical Receptionist
Bloom Hearing
04.2022 - 09.2022
Apprentice Hairdresser
Coolum Cutting Edge
12.2020 - 03.2022
Assistant Florist
Maple Flowers & Decor
04.2018 - 04.2020
Completed Grade 10 -
Coolum State High School
Similar Profiles
Lateya ShonaeLateya Shonae
Swim Instructor at Rackley Swim SchoolSwim Instructor at Rackley Swim School
Luka KruegerLuka Krueger
Assistant Manager at Goldfish Swim School & Goldfish Swim School FranchisingAssistant Manager at Goldfish Swim School & Goldfish Swim School Franchising
Christian BartonChristian Barton
Swim Instructor at Goldfish Swim School & Goldfish Swim School FranchisingSwim Instructor at Goldfish Swim School & Goldfish Swim School Franchising
Scott ReynoldsScott Reynolds
Swim Teacher at Department of EducationSwim Teacher at Department of Education
Gus SoellGus Soell
Swim Teacher at Ackermans Swim CampSwim Teacher at Ackermans Swim Camp