Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cali Howells

Camperdown,VIC

Summary

Proven Catering Server with a track record of enhancing customer satisfaction at Camperdown Theatre Company, adept in event setup and maintaining guest relations under pressure. Excelled in training staff at Hampden Hotel, showcasing strong stress tolerance and effective order taking. Demonstrates a flexible schedule and a commitment to exceeding service expectations, leveraging cleaning and food running skills for optimal event success. Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to hundreds of guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes. Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences.

Overview

3
3
years of professional experience

Work History

Catering Server

Camperdown Theatre Company
05.2021 - Current
  • Cleared dishes and glassware quickly following each course.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.

Hampden Hotel Waitress

Simon Myers
06.2023 - 07.2024
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Mercy Regional College
Camperdown, VIC

Beauty

South West Institute of TAFE
Camperdown, VIC

Skills

  • Set up procedures
  • Event Setup
  • Stress Tolerance
  • Guest Relations
  • Order Taking
  • Cleaning skills
  • Flexible Schedule
  • Food running skills

Timeline

Hampden Hotel Waitress

Simon Myers
06.2023 - 07.2024

Catering Server

Camperdown Theatre Company
05.2021 - Current

Mercy Regional College

Beauty

South West Institute of TAFE
Cali Howells