Cali-Taylor Wilson
Chipping Norton,NSW
Summary
Dynamic and results driven professional, excelling in customer service and team collaboration. Demonstrated ability to enhance customer satisfaction, backed by strong communication skills and adept at leveraging MS Office for streamlined operations, embodying resilience and a commitment to excellence. I pride myself in fostering positive work environments, contributing to team success.
Overview
6
6
years of professional experience
Work History
Crew Member -Casual
McDonald's Restaurant
11.2023 - Current
- Worked front counter and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Utilised strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Packer/ Removalist -Part-Time
Chess Moving
10.2020 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Inspected items for damage and reported issues to supervisor for resolution.
- Followed verbal and written instructions to properly move and ship products.
- Communicated with customers courteously and professionally to drive satisfaction.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Cashier -Casual
7-Eleven Strathfield
11.2018 - 02.2020
- Maintained cleanliness of premises, resulting in a welcoming environment for customers.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Maintained inventory of all saleable items, ensure to keep stock levels consistent and up to date, checked customer identification for cigarette sales.
- Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.
- Cleaned up petrol and other spills in accordance with spill procedures.
- Improved efficiency by organizing merchandise and restocking shelves, ensuring products were easily accessible.
- Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
Education
HSC
Santa Sabina College
Strathfield, NSW12.2019
Some College (No Degree) - Certificate II -Screen And Media
Academy of Interactive Entertainment (AIE)
Ultimo, NSWCertificate III -Design Fundamentals
Academy of Interactive Entertainment (AIE)
Ultimo2017
Certificate II -Creative Industries
Academy of Interactive Entertainment (AIE)
Ultimo, NSW2016
Skills
- Customer Service and assistance
- Teamwork and Collaboration
- Time Management and Problem-Solving
- Strong Communication Skills
- Adaptable and Flexible
- Punctual and Resilience
- Point-of-sale transactions
- Supplies Monitoring and Restocking
- Account Reconciliation
- Proficient in MS Office
- Autodesk Maya 3D Program
- Unity Program
Hobbies
Freelance Illustrations Artwork
Reading
Cooking
Timeline
Crew Member -Casual
McDonald's Restaurant
11.2023 - Current
Packer/ Removalist -Part-Time
Chess Moving
10.2020 - Current
Cashier -Casual
7-Eleven Strathfield
11.2018 - 02.2020
HSC
Santa Sabina College
Some College (No Degree) - Certificate II -Screen And Media
Academy of Interactive Entertainment (AIE)
Certificate III -Design Fundamentals
Academy of Interactive Entertainment (AIE)
Certificate II -Creative Industries
Academy of Interactive Entertainment (AIE)
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