Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Calista Calcino

Virginia

Summary

Dedicated customer service professional with a proven track record in managing operations, enhancing team performance, fostering collaboration, and adaptability in dynamic environments. Expertise in problem-solving and team motivation. Seeking a part-time or full-time position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving abilities. Organised and dependable candidate successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administration

YD25
08.2023 - Current
  • Perform daily reconciliation activities to ensure accuracy of financial data
  • Follow up with customers to ensure resolution of outstanding items
  • Work with customers to resolve outstanding issues
  • Coordinated the movement of freight, goods, and materials between suppliers and customers
  • Provided customer service and troubleshooting to ensure goods were delivered on time
  • Managed inventory control, ensuring accurate stock levels and timely order fulfillment
  • Preparing orders for packaging and delivery, ensuring accuracy according to company’s standards


Barista

Soul Pantry Kitchen and Bar
04.2023 - 08.2023

Sales Assistant

Platypus Outlet
10.2022 - 04.2023

Barista

Zarraffas Coffee
08.2022 - 10.2022

Shift Manager

Mcdonald’s
09.2021 - 02.2022
  • Strived to ensure correct procedures were followed during and after shifts
  • Excelled in every store position and regularly backed up front-line staff
  • Kept employees operating productively and working on tasks to meet business and customer needs

Crew Coach

Mcdonald’s
04.2021 - 09.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Set a positive example for team members by providing high-quality, efficient service

Crew Member

McDonald's
11.2019 - 04.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Aviation High School
Clayfield, QLD
11.2020

Skills

  • Accurate money handling
  • Team Building
  • Training and mentoring
  • Good Telephone Etiquette
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Multitasking and Organisation

Certification

  • Certification 2 in Hospitality
  • RSA and RSG

Timeline

Administration

YD25
08.2023 - Current

Barista

Soul Pantry Kitchen and Bar
04.2023 - 08.2023

Sales Assistant

Platypus Outlet
10.2022 - 04.2023

Barista

Zarraffas Coffee
08.2022 - 10.2022

Shift Manager

Mcdonald’s
09.2021 - 02.2022

Crew Coach

Mcdonald’s
04.2021 - 09.2021

Crew Member

McDonald's
11.2019 - 04.2021

High School Diploma -

Aviation High School

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Calista Calcino