Calista Mitsas
CAMBERWELL,VIC
Summary
I am an experienced team leader with strong background in guiding teams and achieving strategic objectives. I place high importance on ensuring high standards, and am known for collaborative approach and commitment to excellence. I always come to work with high energy, enthusiasm and a smile. Further, I always strive to perform my best both with the customer and with others in the team.
Overview
3
3
years of professional experience
Work History
Senior Retail Sales Associate
Supre - Cotton On Group
10.2022 - Current
- Built up existing skills to perform all required tasks quickly and optimally
- Able to achieve and excel in KPI targets
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Maintained productive, efficient approach to all tasks
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
- Trained in all retail operation areas including POS, store opening and closing, and stock/admin.
Waitress
Dirty Apron Cafe
12.2023 - 02.2024
- Providing a warm welcome for customers
- Receive food & drink orders & serve customer requests to the standards required
- Learning the names of & building relationships with regular customers
- Ensure timely delivery of all food & beverage items to customers
- Full product knowledge of all menu items and hotel facilities and services
- Ensuring the food service area is left clean and tidy once all the guests have left
- Looking after guests with special needs i.e
- Dietary requirements, allergies, mobility, etc.
Greek Teaching Aid
Protypo Greek Learning Centre
06.2022 - 06.2023
- Differentiated instruction according to student skill level
- Established and enforced rules for behaviour and procedures to maintain order among students
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading
- Encouraged student critical thinking and discussion using variety of teaching techniques
- Utilized behaviour management skills to foster environment conducive to student learning
- Supported classroom teachers by managing files, preparing materials and updating records.
Sales Associate
Lovisa
10.2021 - 01.2022
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Restocked and organized shelves to maintain store appearance
- Applied strong problem-solving and interpersonal skills to resolve conflicts
- Welcomed customers, offered to help locate items and suggested merchandise
- Established good customer relations and excellent service to build and retain loyal customers.
Education
Bachelors Degree in Law (Honors) and Arts -
La Trobe University
Secondary School - undefined
Canterbury Girls Secondary College
12.2023
Skills
- Retail Store Operations
- Excellent Discipline and Work Ethic
- Communication and Management Skills
- Staff Training and Development
- Positive Customer Engagement
Accomplishments
- Cotton On Group recognition Letter - regarding my strong work ethic and initiative
- Letter of commendation from the La Trobe Law School Dean - regarding my top percentile academic results in my unit of 'Dispute Resolution'
Languages
Greek
English
References
George Tsagouris, Dirty Apron, Melbourne, 61433506643
Timeline
Waitress
Dirty Apron Cafe
12.2023 - 02.2024
Senior Retail Sales Associate
Supre - Cotton On Group
10.2022 - Current
Greek Teaching Aid
Protypo Greek Learning Centre
06.2022 - 06.2023
Sales Associate
Lovisa
10.2021 - 01.2022
Bachelors Degree in Law (Honors) and Arts -
La Trobe University
Secondary School - undefined
Canterbury Girls Secondary College
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