Dedicated Security professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Owner/Managing Director
Balanced Security Solutions
Newcastle, NSW
06.2014 - 06.2023
Co-ordinating security services for over 50 Clients (Including Government and……
Design and implementation of Physical and Electronic Security systems in line with Australian Standards.
Design and Scope projects for Class 5 facilities to Australian Standards.
Providing advice on business strategies to improve processes, policies and procedures in line with Australian Standards.
Maintaining contact with clients regarding effective use of personnel to meet client needs.
Ensuring compliance with legislative requirements.
Conducting and chairing monthly meetings with clients, police, local authority and company personnel.
Fostering continuous improvement in service delivery.
Managing and directing investigations into breaches of company policy, to meet quality standards.
Planning, organising and delivering specific objectives in relation to the Business Plan.
Business Owner/Trainer
Balanced Training Solutions
01.2014 - 01.2021
Proactively works to maximise the financial performance of the RTO via the provision of quality training and excellent student service to ensure a profitable business outcome
Oversees the student management system, government funding claims and AVETMISS reporting with a strong focus on compliance
Effectively manages all RTO resources in an efficient manner consistent with business requirements
Investigates and develops viable commercial opportunities for the RTO and prepares business plans, marketing plans and capital plans in liaison with the State Manager – Training Services
Creates opportunities to promote, market and sell all available accredited training opportunities (fee for service, traineeships and government funded programs) with potential employers and businesses
Develops and maintains positive, productive and mutually beneficial relationships with Employer Groups, Industry Bodies and other key stakeholders
Provides effective leadership, management and monitoring of trainer and administrative staff recruitment, performance and productivity to ensure the provision of quality training, ongoing compliance and excellent student service
Proactively monitors and evaluates the delivery and assessment of training programs on scope to ensure their provision is responsive and drives continuous improvement consistent with organisational, funding body, industry and regulatory requirements.
Business Manager
SECUREcorp
New South Wales, Australia
Co-ordinating security services for 10 sites for approximately 100 people.
Providing advice on business strategies to improve processes, policies and procedures.
Maintaining contact with clients regarding effective use of personnel to meet client needs.
Ensuring compliance with legislative requirements.
Conducting and chairing monthly meetings with clients, police, local authority and company personnel.
Developing communication strategies with the Operations Manager to become informed in a timely manner.
Fostering continuous improvement in service delivery.
Managing and directing investigations into breaches of company policy, to meet quality standards.
Identifying anomalies in current policies and procedures and recommending change.
Conducting investigations into OHS issues as required.
Monitoring personnel in upholding company values.
Planning, organising and delivering specific objectives in relation to the Business Plan.
Security Manager
SECUREcorp
Kotara, NSW
Conducting regular briefings for all site personnel and monitoring maintenance of standards.
Recommending systems and procedures to ensure operating effectiveness.
Facilitating continuous improvement.
Providing support to site executives to foster continuous improvement.
Providing leadership across the site in relation to client service.
Providing coaching to personnel in service delivery.
Preparing monthly reports.
Providing feedback to site teams to address reporting deficiencies.
Complying with applicable legislation and company policies.
Providing a high standard of security services to customers.
Prioritising tasks as necessary to deal with emergencies.