Callan Burke
Calliope4680,QLD
Summary
A dedicated and proven team player with a strong background in customer service at Bestique, excelling in crafting exceptional coffee experiences.
You will find me to be an honest, hardworking and reliable person.
I can work independently or as a part of a team, and understand and appreciate service quality, I effectively foster customer relationships and maintain high standards, promoting repeat business and cleanliness while upholding safety protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service/Retail/Barista
Bestique
Calliope4680, QLD
02.2021 - Current
- Oversaw daily functions in coffee preparation and service zones.
- Oversaw inventory levels to maintain product availability and freshness.
- Maintained adherence to health and safety standards in food handling.
- Ensured workstations remained clean and organized during shifts.
- Addressed customer issues with courtesy and professionalism.
- Crafted and served coffee, espresso beverages, and specialty teas.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Set up espresso machines for daily operations.
- Upheld top standards of conduct to enhance company reputation.
- Oversaw cash handling processes, maintaining transaction accuracy.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to foster positive shopping experiences.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Built and maintained working relationships with peers and upper management.
Trades Assistant
Elders Real Estate
Gladstone, QLD
01.2021 - 03.2021
- Operated hand and power tools for various trade tasks.
- Adhered to safety guidelines to ensure workplace compliance.
- Performed regular cleaning and upkeep of tools and equipment.
- Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
Education
High School Diploma -
Chanel College
Gladstone, QLD11-2020
Skills
- Team Player
- Proven ability to work efficiently, individually as well as with others
- Sound knowledge and understanding of the meaning of service quality
Certification
- Construction Industry White Card (Card No 1544988)
- Open Drivers License
- Certificate 11 - Engineering Pathways
- PRS Statement of Attainment (Provide responsible service of alcohol)
Accomplishments
- 2019 Chanel College Pastoral Care Representative
- 2016-2020 Gladstone Suns AFL Club U 15's and U17's Most Consistent Player, 50 Games Medallion, U13's Best and Fairest, U15's Team Player
Affiliations
- Guitar, Freestyle scootering and skateboarding
Timeline
Customer Service/Retail/Barista
Bestique
02.2021 - Current
Trades Assistant
Elders Real Estate
01.2021 - 03.2021
High School Diploma -
Chanel College
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