Callen Whiting

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Business networking, dealing with many different suppliers and working with sales representatives on pricing, competitors, credits and new products.
• Learnt and operated entire back office including ordering and managing stock, stocktakes, processing invoices/entering stock, pricing, creating new menu's, updating websites, rostering and payrolls.

• Placed orders to restock items before supplies ran out.
• Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Customer service, sales, stock organising, ordering and invoicing.

• Dealing with representatives, suppliers and various company workers/owners.
• Completing day/Month/Financial Year Reconciliation and various other documents.

• Began here at the age of 13, eventually learnt ALL positions, left and returned twice on better terms and now have worked my way up to Second in charge.
• Managed time to juggle multiple tasks simultaneously with ease.
• Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
• Working as a team under pressure.
• Providing exceptional customer service, pushing sales of products in a non-confronting manner and making sure customers feel welcomed to increase the chance of them returning.
• Dealing with money and counting money to balance the end of day takings.

• Responsibilities include:
• Working with a higher standard of service
• Working behind the bar
• Practicing food, beverage and table etiquette

• Responsibilities include:
• Working in a high-risk environment applying WPHS
• Working long days with high intensity laboring
• Physically working as a team with safety as a priority