Callie Malmborg
Coominya
Summary
Thorough team contributor with strong organizational capabilities. Excels in juggling multiple tasks at once including handling incoming calls, system failures and conflict resolution in the workplace. Recognised for ensuring an efficient workflow and consistency, providing excellent customer service while also prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Donut King Supervisor
Brendon Hewitt
06.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Construction Laborer
Paul Hughes
11.2023 - 03.2024
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked with more knowledgeable professionals to grow understanding of principles in relation to waterproofing, tiling & installation as well as general bathroom and kitchen renovation standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Moxy Dump Truck Operator
C.E. Pastoral Pty Ltd
10.2023 - 03.2024
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
- Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
- Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
Food and Beverage Attendant
Kings Canyon Resort
04.2022 - 10.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions and banking accurately, ensuring accountability and proper financial reporting at the end of each shift.
Education
High School Diploma -
Faith Lutheran College
Plainland, QLD10-2020
Bachelor of Science - Chiropractic
Central Queensland University
Brisbane09-2029
Skills
- Outstanding customer service
- Training and mentoring
- Attention to detail
- Multitasking Abilities
- Teamwork and collaboration
- Creativity
Certification
- cert lll Hospitality
Timeline
Construction Laborer
Paul Hughes
11.2023 - 03.2024
Moxy Dump Truck Operator
C.E. Pastoral Pty Ltd
10.2023 - 03.2024
Food and Beverage Attendant
Kings Canyon Resort
04.2022 - 10.2023
Donut King Supervisor
Brendon Hewitt
06.2019 - Current
- cert lll Hospitality
High School Diploma -
Faith Lutheran College
Bachelor of Science - Chiropractic
Central Queensland University
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