Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Callum Brauer

Edge Hill,QLD

Summary

Versatile and dedicated, I leveraged my roles at The Tara Hotel and Mick Tighe 4x4 and Outdoor & Through playing music professionally to enhance customer satisfaction and venue performance through exceptional service and technical skills. Known for reliable professionalism and effective communication, I excel in collaborative environments, driving both team and customer relations to new heights.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Proffessional Musician

Self-employeed
01.2018 - Current
  • Earned a reputation for professionalism by maintaining punctuality, preparedness, and effective communication in all interactions with clients and colleagues.
  • Curated setlists tailored to specific audiences or event themes, ensuring an engaging experience that resonated with listeners.
  • Boosted venue attendance by participating in local music events (especially in Tara where i just finished working)

Venue Manager/Supervisor

The Tara Hotel
01.2020 - 11.2024
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Supervised, organised and participated in all events at the venue.
  • Trusted by Owners to Have Access to the Venue/Handle Money at all times.
  • Often I'd be Left to run the Venue as an individual with support staff working under me.


Light Vehicle Mechanic

Mick Tighe 4x4 and Outdoor
01.2016 - 03.2020
  • Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
  • Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Completed complex repair jobs by utilizing advanced technical skills and extensive automotive knowledge.
  • Enhanced customer satisfaction by consistently delivering high-quality, timely maintenance services.

Education

High School Diploma -

Downlands College
Toowoomba, QLD
12-2015

Skills

  • Collaborative teamwork
  • Customer service
  • Customer relations
  • Relationship building
  • Effective communication techniques
  • Constructive feedback delivery
  • Emotional connection with audience
  • Reliable/Professional

Certification

Certificate III Light Vehicle Mechanical Technology (Car Mechanic Trade)

Certificate II in electrotechnology

Blue Card

First Aid & CPR

Interests

  • Committed to improving personal fitness through regular participation in Boxing
  • Enjoy hobbies that combine physical activity with outdoor exploration such as hiking
  • Writing/Practising & performing music

Timeline

Venue Manager/Supervisor

The Tara Hotel
01.2020 - 11.2024

Proffessional Musician

Self-employeed
01.2018 - Current

Light Vehicle Mechanic

Mick Tighe 4x4 and Outdoor
01.2016 - 03.2020

High School Diploma -

Downlands College
Callum Brauer