Callum Brown
Constitution Hill ,NSW
Summary
Dynamic and results-oriented professional with a proven track record at Perfume Forever, where I enhanced customer satisfaction and streamlined store operations. Expert in customer service and teamwork, I excel in fast-paced environments, demonstrating adaptability and an eagerness to learn. Skilled maintaining store aesthetics, I consistently contribute to team success and positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Perfume Forever
10.2023 - Current
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Processed transactions accurately while maintaining a high level of customer service.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Practised opening and closing procedures which include money handling, cleaning and preparation for the next day
Crew Team Member
KFC
03.2021 - 09.2023
- Worked well with teammates and accepted feedback from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Practised opening and closing procedures which include money handling, cleaning and preparation for the next day
Education
Completed Year 11 -
Model Farms High School
Baulkham Hills, NSW10.2023
Certificate 3 - Fitness
Tafe NSW - St Leonards
St Leonards, NSW06.2024
Skills
- Punctuality
- Store maintenance
- Opening and closing procedures
- Customer Service
- Teamwork and Collaboration
- Interpersonal Skills
- Stocking and Receiving
- Adaptability
- Eagerness to learn
- Social Media
Availability
Monday: 6:00am - 5:00pm
Tuesday 12:00pm - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday - Not available (Tafe)
Friday - 12:00pm - 6:00pm
Saturday - Not available (I will be available when my soccer season finishes)
Sunday - Not Available (Work)
My Fragrance Decanting Business
I operate a fragrance decanting business remotely by myself. I designed and created my own website that is easy to use and aesthetically pleasing. This business requires me to package orders safely to prevent leaks and damages, practise safely measures to prevent cross-contamination, ship all orders by the deadline and address any customer complaints as well as taking feedback to improve all parts of my business.
Certification
- First Aid Certificate
- General Construction Induction (white) Card
My Goals
- Become an experienced and well regarded Personal Trainer
- Study Sports Coaching at ACPE
- Become the head strength and conditioning coach of a sports team
- Open up my own gym for athletes that acts as a safe haven and training ground
Timeline
Sales Assistant
Perfume Forever
10.2023 - Current
Crew Team Member
KFC
03.2021 - 09.2023
Completed Year 11 -
Model Farms High School
Certificate 3 - Fitness
Tafe NSW - St Leonards
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