Callum Dalgliesh
Brisbane,Australia
Summary
I am a dedicated and compassionate Specialist Support Coordinator with a strong passion for helping others. With a positive, friendly, and outgoing personality, I excel at building meaningful connections and creating a supportive environment for clients and colleagues. I am skilled at managing high-pressure situations, staying calm and composed. My ability to prioritize tasks, think quickly, and solve problems effectively allows me to adapt according. I am committed to delivering a person-centered approach, and I am eager to continue growing professionally in the social work field.
Overview
5
5
years of professional experience
Work History
Specialist Support Coordinator
Blue Iris
01.2024 - Current
- Acquired extensive knowledge and hands-on experience working with individuals with psycho-social disabilities, providing tailored support.
- Actively participated in multi-disciplinary team meetings, both via Microsoft Teams and in person, ensuring effective communication and collaboration.
- Led stakeholder meetings, including chairing discussions, and accurately recording meeting minutes.
- Maintained detailed case notes in accordance with NDIS requirements, ensuring compliance and up-to-date records of daily work.
- Demonstrated strong professional communication skills, practicing self-reflection, setting boundaries, and applying a client-centered framework in interactions.
- Effectively managed NDIS plan funds, utilizing budgeting skills to tailor financial resources to meet participants' individual needs.
- Collaboratively worked with participants to establish and achieve both short-term and long-term goals, supporting their personal growth and development.
- Advocated for participants' rights, ensuring their human rights were respected and upheld in all aspects of care and support.
Support Worker
Blue Iris Support Services
01.2023 - 01.2024
- Providing support work with psycho-social disability clients that require high level of support
- Developed strategies for when working in high risk situations, utilizing re-direction and de-escalating heightened clients.
- Providing an inclusive approach to supporting clients, building on their independence to build on the interpersonal, personal, hygiene and communication skills
- Fostered independence and self-sufficiency in clients by encouraging participation in household tasks, personal hygiene, and social activities.
- Supported clients in building life skills, including communication, problem-solving, and decision-making, to enhance their quality of life and independence.
- Assisted in managing and administering medications, ensuring compliance with prescribed treatments and health protocols.
Social work placement 1
Blue Iris Support Services
02.2023 - 06.2023
- Worked alongside the Support coordinator team of Blue Iris, within the NDIS System
- Gained strong knowledge and experience on working with psycho-social disability
- Contributed to multi-disciplinary team meetings, via Microsoft teams and in-person
- Confidently built on case-noting and documentation skills
- Worked collaboratively with the team
- Strongly developed skills of professional communication, self-reflection, use of boundaries, and utilising building framework
Community Care Worker
Churches of Christ
01.2020 - 01.2023
- Provided personalized care for elderly clients, assisting with daily activities such as meal preparation, personal hygiene, and mobility support.
- Monitored clients’ health and well-being, promptly reporting any changes to healthcare professionals and family members.
- Delivered emotional support to clients, offering companionship, and reducing feelings of isolation or loneliness.
- Promoted independence by supporting clients in activities that foster self-sufficiency, including household tasks, and personal care.
Education
Undergraduate - Bachelors of Social Work
USC
03.2025
Year 12 -
Grace Lutheran College
12.2018
Certificate 3 - Business
Grace Lutheran College
Certificate 2 - Fitness
Grace Lutheran College
Skills
- Proven Leadership Skills
- Effective Problem Solver
- Strong Time Management Skills
- Active Listener
- Resilient under pressure
- Accurate case note reporting
- Knowledgeable in the NDIS system
- Experienced in budgeting
- Expertise in Risk Management Planning
- Approachable and engaging personality
- Proficient in technology
- Skilled in documentation
- Quick decision-maker
- High Typing Proficiency
References
- Gemma Pickett, Social Worker for QLD-Health MIND Team, 0491 442 112
- Cassandra Bell, NDIS CSN Planner, 0433 910 305
- Samantha Newman, Previous Team-Lead for Blue Iris Support Coordination, 0423 151 370
Timeline
Specialist Support Coordinator
Blue Iris
01.2024 - Current
Social work placement 1
Blue Iris Support Services
02.2023 - 06.2023
Support Worker
Blue Iris Support Services
01.2023 - 01.2024
Community Care Worker
Churches of Christ
01.2020 - 01.2023
Undergraduate - Bachelors of Social Work
USC
Year 12 -
Grace Lutheran College
Certificate 3 - Business
Grace Lutheran College
Certificate 2 - Fitness
Grace Lutheran College
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