Dynamic and energetic leader with a proven track record in sales, marketing, operations and people-leadership. Successfully built the Gaiam business in Australasia into a strong brand which delivered valuable financial performance. Expert in national/key account management, sales, sourcing, brand development and team leadership. Skilled in operations management and business development, demonstrating exceptional commercial acumen and strategic marketing prowess.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
General Manager - Sales/Marketing/Operations Manager
Gaiam Pty Limited / Direct Group
Frenchs Forest, NSW
08.2005 - Current
Launched the business from the first order and established Gaiam as a leading yoga, fitness and wellness brand in Australia and New Zealand.
Successfully gained new business with major national retailers(Rebel, Myer, Big W, Priceline, The Iconic, Officeworks, WINC, Amazon, Unique Health Products).
Implemented an omni-channel sales pipeline by establishing drop-ship/marketplace trade with The Iconic, Big W, Decathlon, Catch, and Chemist Warehouse.
Responsible for Gaiam’s financial performance with full P&L responsibility (Sales, COGS, Stock, and EBITDA).
Managed all aspects of daily business operations, including budgeting, stock/inventory control, warehouse/freight, customer service, marketing, account management, and new business sales.
Managed supplier relationships, and negotiated and actioned product/range development and sourcing with suppliers across China and Taiwan.
Developed positive relationships with key departments (Warehouse, Design, Finance/Accounts, Systems/IT, and E-Commerce Marketing).
Activated powerful branded 'store-in-store' executions/promotions with retail partners such as Rebel Sport, Myer, and Big W.
Produced content for consumers to support our products and community post-purchase. This resulted in our Gaiam Australia YouTube channel having 18K subscribers and over 500,000 views of our videos.
Launched an ambassador marketing program to support campaigns with major national retailers, offering specific content and point-of-sale materials.
Negotiated and implemented contracts to ensure the best value freight options were used by the business across Australia Post, Allied Express, Star Track, and Toll.