Callum Grierson
Warwick,QLD
Summary
Competent counter attendant ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Multi-talented Sound Engineer with proven sound editing, field recording and Pro Tools skills. Highly organized and proficient in meeting deadlines. Ready to bring 4 years of experience to an exciting new position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
11.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Barista in Training
Zarraffa's Coffee
01.2023 - 08.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties by applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Crew Member
McDonald's
06.2020 - 10.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from the management team.
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Administration (Work Experience)
Dream Design Homes
07.2020 - 07.2020
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Produced highly accurate internal and external letters and correspondence.
- Answered multi-line phone system, routed calls, delivered messages to staff and greeted visitors.
Education
Diploma - Information Technology
TAFE Queensland
Acacia Ridge, QLD07.2025
High School Diploma -
Emerald Christian College
Emerald, QLD, 472011.2021
Livingstone Christian College
Ormeau, QLD, 4208Skills
- Sound Effects
- Live Recording
- Setting Up Microphones
- Equipment Troubleshooting and Maintenance
- Quality Checks
- Critical Thinking
- Quality Standards
- Customer Relations
- Professional Relationships
- Stocking and Replenishing
- Coffee and Tea Service
- Espresso Machine Operation and Maintenance
Affiliations
- I was previously affiliated with Hopelands Church and Hopelands Youth, as a Volunteer Leader and Production Member, who helped out with the instruction of kids and organishing slideshows, events, and operated sound technology.
Additional Information
As a Church member, I helped my church with Production, ran the Sound Desk during services and sometimes helped with the Projection and Live Streaming. I did this for about 3-4 years. I also helped the church Youth Group as a Youth leader and Production Person where I mostly ran the Sound Desk and participated in activities for about 3-4 years.
I also helped my Youth Group with the organisation of the Social Media page of the Youth Group, recording videos and creating posts to promote our gatherings.
Certification
- RSA Certificate
- FSS Certificate
- Certificate II in Hospitality
- Certificate III in Hospitality
Accomplishments
- Lachlan Millar Servant Leader Award
- Honourable Mention in 2019 Principal Essay
- Participated in the 2017 Aurecon Bridge Building Competition
- Innovation - Bar Level 1 badge
- Merit of Integrity
- Academic Commendation
- Expedition - Bar Level 1 badge
- Duke of Edinburgh Bridge Level 2 Award
- Emu Gully Character Certificate
Timeline
Crew Member
McDonald's
11.2023 - Current
Barista in Training
Zarraffa's Coffee
01.2023 - 08.2023
Administration (Work Experience)
Dream Design Homes
07.2020 - 07.2020
Crew Member
McDonald's
06.2020 - 10.2022
Diploma - Information Technology
TAFE Queensland
High School Diploma -
Emerald Christian College
Livingstone Christian College
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