Callum Harvey
Melbourne/Kensington,Victoria
Summary
Experienced Administrator with a solid foundation in sports and media, emphasising a commitment to exceptional customer/client service. Drawing on extensive experience, I have adeptly managed the complexities of organising and supervising administrative operations within these industries.
Overview
6
6
years of professional experience
Work History
Campaign Delivery Executive
oOh! Media
01.2023 - Current
- Responsible for the delivery of client creative marketing and activity, from scheduling and coordinating digital and 3D animations to managing printing and installation of classic skins/posters
- The main point of contact for direct and agency clients throughout their campaigns
- Data entry and verification of large volumes of advertising campaign information to tight deadlines.
- Assist with post campaign reporting for direct clients and agencies
Temporary Positions
Various
07.2022 - 12.2022
- To ensure I had freedom to travel, I completed various short-term temporary assignments to round out my time in London
- Student Advisor at BPP University (August - September 2022)
- Administration Assistant at ITOPF (September - October 2022)
- Community Associate at Runway East (October - December 2022).
Customer Service Agent
Turo
04.2022 - 07.2022
- Responding to inquiries relating to membership, accounts, and services via phone, email and live chat
- Providing guidance to Turo users within broad range of areas: billing, cancellations, guest experience and host quality
- Handling insurance claims.
Customer Service/Membership Officer
YMCA - Hawthorn Aquatic & Leisure Centre
12.2020 - 08.2021
- Membership sales - facility tours/inductions, sign ups and resolving direct debit queries
- Managing facility bookings - swimming program, studio classes (e.g yoga/pilates), creche and gym.
Administration Assistant
Australian Football League (Total Player Payments)
04.2019 - 04.2020
- Stats and data collection
- Management of confidential documents/player contracts
- Corresponding with club CEO's and General Managers
- Composing and sending formal letters on behalf of AFL management
- Liaising with club representatives on matters relating to AFL rules/regulations
- Panel member for the live televised 2019 NAB AFL Draft.
Administration Assistant
Blue Chip Brands Licensing
02.2018 - 04.2019
- Diary management
- Emailing clients
- Website and social media development.
Education
VCE -
Balwyn High School
Diploma of Business/Sports Management -
Deakin University
01.2017
Skills
- Contract Management
- Sports industry specific skills
- Customer Service
- Microsoft Office
- Communication
- Media
- Working to deadlines
Timeline
Campaign Delivery Executive
oOh! Media
01.2023 - Current
Temporary Positions
Various
07.2022 - 12.2022
Customer Service Agent
Turo
04.2022 - 07.2022
Customer Service/Membership Officer
YMCA - Hawthorn Aquatic & Leisure Centre
12.2020 - 08.2021
Administration Assistant
Australian Football League (Total Player Payments)
04.2019 - 04.2020
Administration Assistant
Blue Chip Brands Licensing
02.2018 - 04.2019
VCE -
Balwyn High School
Diploma of Business/Sports Management -
Deakin University
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