Callum Houghton
Officer,VIC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Travel Agent
Flight Centre
Pakenham, VIC
03.2022 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Planned, described and sold itinerary tour packages and promotional travel incentives.
- Developed personalized travel itineraries based on clients' preferences and budget.
- Analyzed customer feedback to improve service offerings and client satisfaction.
Gardener
Bob Russell Gardening Services
Narre Warren North, VIC
03.2019 - 02.2022
- Coordinated with clients to understand their vision and provide guidance on garden design and care.
- Ensured that garden maintenance tasks were completed efficiently and safely.
- Performed seasonal tasks such as mulching, leaf removal, and snow clearance to maintain garden appearance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Factory Hand
Avan Campers
Pakenham, VIC
08.2018 - 02.2019
- Followed instructions from supervisors regarding daily tasks and assignments.
- Operated machinery and equipment to complete production processes.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Assisted in the assembly and disassembly of production lines.
- Met or exceeded target for on-time customer shipments.
Education
Certificate 3 in Business - Business
Flight Centre Business School
Online12-2023
High School Diploma -
Rowville Secondary College
Rowville11-2017
Some College (No Degree) - Travel And Tourism
Torrens University Australia
OnlineSkills
- Administrative tasks
- Client networking
- Regulatory compliance
- Client relationship building
- Conflict resolution skills
- Sales
References
References available upon request.
Timeline
Travel Agent
Flight Centre
03.2022 - Current
Gardener
Bob Russell Gardening Services
03.2019 - 02.2022
Factory Hand
Avan Campers
08.2018 - 02.2019
Certificate 3 in Business - Business
Flight Centre Business School
High School Diploma -
Rowville Secondary College
Some College (No Degree) - Travel And Tourism
Torrens University Australia