Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callum James

Windsor

Summary

Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.

Overview

10
10
years of professional experience

Work History

Bar Supervisor

Grazeland
02.2023 - Current
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on beverage preparation and customer service standards.
  • Managed inventory levels, conducting regular stock checks to minimize waste.
  • Developed cocktail menu offerings, incorporating seasonal ingredients and trends.
  • Streamlined ordering processes, improving efficiency in supply chain management.

Assistant Venue Manager

The Precinct Hotel
07.2015 - 12.2022
  • Coordinated event logistics, ensuring seamless execution and adherence to timelines.
  • Managed vendor relationships, optimizing service delivery and responsiveness.
  • Developed staff schedules, enhancing operational efficiency and workforce management.
  • Assisted in budget preparation, contributing to financial planning and resource allocation.
  • Trained new team members on venue policies and procedures, fostering a knowledgeable workforce.

Education

Master's of Criminology And Justice - Sociology

RMIT University
Melbourne, VIC
11-2025

Skills

  • Upselling strategies
  • Schedule oversight
  • Staff management
  • Employee development
  • Staff scheduling
  • Morale building
  • Employee retention
  • Recruitment and hiring
  • Team collaboration
  • Issue resolution

Timeline

Bar Supervisor

Grazeland
02.2023 - Current

Assistant Venue Manager

The Precinct Hotel
07.2015 - 12.2022

Master's of Criminology And Justice - Sociology

RMIT University
Callum James