Callum James
Windsor
Summary
Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Bar Supervisor
Grazeland
02.2023 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service standards.
- Managed inventory levels, conducting regular stock checks to minimize waste.
- Developed cocktail menu offerings, incorporating seasonal ingredients and trends.
- Streamlined ordering processes, improving efficiency in supply chain management.
Assistant Venue Manager
The Precinct Hotel
07.2015 - 12.2022
- Coordinated event logistics, ensuring seamless execution and adherence to timelines.
- Managed vendor relationships, optimizing service delivery and responsiveness.
- Developed staff schedules, enhancing operational efficiency and workforce management.
- Assisted in budget preparation, contributing to financial planning and resource allocation.
- Trained new team members on venue policies and procedures, fostering a knowledgeable workforce.
Education
Master's of Criminology And Justice - Sociology
RMIT University
Melbourne, VIC11-2025
Skills
- Upselling strategies
- Schedule oversight
- Staff management
- Employee development
- Staff scheduling
- Morale building
- Employee retention
- Recruitment and hiring
- Team collaboration
- Issue resolution
Timeline
Bar Supervisor
Grazeland
02.2023 - Current
Assistant Venue Manager
The Precinct Hotel
07.2015 - 12.2022
Master's of Criminology And Justice - Sociology
RMIT University