Callum Leitch
Hoppers Crossing,VIC
Summary
Dedicated prison officer skilled in crisis intervention and conflict resolution. Proven ability to maintain safety and compliance in high-risk environments, ensuring effective communication and mentorship among staff.
Overview
8
8
years of professional experience
Work History
Prison Officer
Corrections Victoria
Melbourne Victoria
09.2025 - Current
- Monitored inmate behaviour to ensure compliance with facility regulations and safety protocols.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Maintained accurate records of inmate activities and incidents for reporting purposes.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Responded promptly to emergencies, applying crisis intervention techniques as necessary.
Sales Floor Team Member
JB Hi-Fi
Cranbourne, VIC
10.2024 - 08.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained organized sales floor, ensuring products were well-displayed and accessible.
- Processed transactions accurately using point-of-sale systems, reducing waiting times for customers.
- Collaborated with team members to implement promotional displays, driving customer engagement.
Bartender
Miss Pickle 1971
Narre Warren, VIC
01.2024 - 10.2024
- Crafted signature cocktails and maintained high-quality beverage standards.
- Managed inventory levels and ensured timely reordering of supplies.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained new staff on bar operations and cocktail preparation techniques.
Staff Member
Kelly's Motorclub Hotel
Cranbourne, VIC
04.2022 - 08.2023
- Implemented efficient workflow processes for faster service during peak hours.
- Supervised daily gaming operations to ensure compliance with regulations and company policies.
- Trained and mentored new staff on gaming procedures and customer service standards.
Machine Operator
Apex Steel
Hallam, VIC
02.2018 - 03.2021
- Operated and maintained machinery for steel production, ensuring adherence to safety standards.
- Conducted quality checks on finished products, identifying defects and implementing corrective actions.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Trained new operators on equipment use, safety protocols, and standard operating procedures.
Education
Certificate III in Correctional Practise - Correctional Practise
Corrections Victoria
06-2026
Certificate II in Security Operations - Security Operations
Knights College
Dandenong, VIC11-2022
Gaming Licence - Gambling And Casino
Victorian Gambling And Casino Control Commission
Victoria05-2022
Certificate II in IT, Digital Media & Technology - Information And Computer Systems
Chisholm Tafe
Dandenong, VIC12-2018
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Good communication
- Customer service
- Incident reporting
- Security protocols
- File and record maintenance
- Stress tolerance
- Mentorship
- Prisoner transport
Timeline
Prison Officer
Corrections Victoria
09.2025 - Current
Sales Floor Team Member
JB Hi-Fi
10.2024 - 08.2025
Bartender
Miss Pickle 1971
01.2024 - 10.2024
Staff Member
Kelly's Motorclub Hotel
04.2022 - 08.2023
Machine Operator
Apex Steel
02.2018 - 03.2021
Certificate III in Correctional Practise - Correctional Practise
Corrections Victoria
Certificate II in Security Operations - Security Operations
Knights College
Gaming Licence - Gambling And Casino
Victorian Gambling And Casino Control Commission
Certificate II in IT, Digital Media & Technology - Information And Computer Systems
Chisholm Tafe