Callum McDonald
Menai,NSW
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace.
I am looking to further my interest in aspects of International Relations and utilise the interpersonal skills and problem-solving abilities that my employment and education have allowed me to develop.
Overview
3
3
years of professional experience
Work History
Bartender
Diggers Miranda RSL
04.2022 - Current
In my role as a Bartender at Diggers Miranda RSL, I had the responsibility of serving patrons in the bar, restaurant and gaming room areas. My roles were diverse in nature and I often worked pragmatically under time and resource constraints, in an environment that involved high levels of collaboration and interaction with the community.
Frequent responsibilities of the role were:
- Cultivating strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Enhancing overall guest experience by promptly addressing concerns and resolving issues professionally.
- Contributing to a positive work environment through effective teamwork and communication with colleagues.
Pizza Delivery Driver
Parrinos Pizza
03.2022 - 11.2022
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilising GPS technology and local knowledge of the area.
- Managed cash and credit card transactions accurately.
Education
Bachelor of International Studies - International Relations
University of Wollongong
Wollongong, NSW11-2024
Skills
Employment Skills:
In my roles in hospitality and customer service, I have developed and harnessed my skills as a reliable team player with an ability to Multitask with clear and effective communication Additionally, my outgoing and engaging personality has enabled me to responsibly and effectively interact with different cliental, in a patient and tolerant manner
degree Skills:
Throughout the completion of my Bachelor of International Studies degree, I further developed and enhanced my written and verbal communication skills, most prominently through the completion of various research essay tasks and group assignments This has improved my abilities to work in a collaborative environment, to conduct intricate research and solve issues, and to enhance my time management skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
My interests are diverse and range from the domestic to the international Through both my personal life, as well as my studies and completion of my International Relations degree, I have garnered interest in:
- Political Economy
- Economic and Social Inequality and Development
- Inter-state Collaboration and Politics
- Domestic and International Security
- Spanish (Language Learning)
Timeline
Bartender
Diggers Miranda RSL
04.2022 - Current
Pizza Delivery Driver
Parrinos Pizza
03.2022 - 11.2022
Bachelor of International Studies - International Relations
University of Wollongong
Similar Profiles
Kylie NormanKylie Norman
Food and Beverage Attendant at Harbord DiggersFood and Beverage Attendant at Harbord Diggers
Morgan HuntMorgan Hunt
Bar Attendant / Cellar Hand at Harbord DiggersBar Attendant / Cellar Hand at Harbord Diggers
Biplov KhatiwadaBiplov Khatiwada
All Round Team Member at Granville DiggersAll Round Team Member at Granville Diggers