Summary
Overview
Work History
Education
Skills
Certification
Relevant Experience
Timeline
Generic

Callum McFadden

Adelaide,SA

Summary

Dedicated and experienced professional with six years of diverse work experience, currently pursuing a paramedic student program. Proven track record in customer service, insurance claims assessment, and delivery operations, with transferable skills that align seamlessly with the demands of a paramedic internship. Strong communicator with a keen eye for detail, adept at problem-solving under pressure, and committed to delivering compassionate care to patients in emergency medical situations. Seeking to leverage practical experience and academic training to contribute effectively to a paramedic team and further develop clinical skills in a dynamic healthcare environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Dan Murphy's
11.2022 - Current
  • Provided exceptional customer service by understanding and addressing customer needs promptly and effectively.
  • Resolved customer complaints and issues with efficiency and professionalism, ensuring customer satisfaction.
  • Demonstrated strong communication skills in conveying information clearly and empathetically to customers.
  • Collaborated with team members to ensure smooth operations and positive work environment.
  • Managed multiple tasks simultaneously in fast-paced setting, showcasing effective time management skills.
  • Credited Team Member of Month for my enthusiasm, adaptability and teamwork

Insurance Claims Assessor

Bupa
03.2022 - 11.2022
  • Self-motivated, with strong sense of personal responsibility.
  • Evaluated insurance claims meticulously, making informed decisions based on evidence and policy guidelines.
  • Maintained high level of accuracy and attention to detail while reviewing documentation and ensuring compliance with regulations.
  • Developed solid understanding of medical terminology and procedures through assessment of insurance claims.
  • Successfully managed high volumes of claims while remaining composed and focused under pressure.
  • Demonstrated strong decision-making skills in assessing claim approvals and denials.
  • Managed approximately 80 incoming claims per day from customers
  • Credited for my work ethic and outstanding results

Delivery Driver

Dominos's Pizza
11.2020 - 12.2021
  • Demonstrated safe and efficient driving practices while delivering pizzas, ensuring timely and reliable service.
  • Interacted with customers in friendly and professional manner during deliveries, fostering positive customer relations.
  • Managed delivery schedules effectively to ensure timely arrivals and customer satisfaction.
  • Adapted to changes in delivery routes and traffic conditions, maintaining delivery efficiency.
  • Responded promptly to delivery requests and navigated efficiently to reach destinations, showcasing quick response skills.
  • Assisted in managerial duties, credited for my heavily regarded assistance of store

Education

Bachelor of Paramedicine -

Flinders University
Adelaide, SA
11.2024

High School Diploma -

Gleeson College
Golden Grove, SA
11.2020

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Time Management
  • Adaptability
  • Empathy and Compassion

Certification

  • Responsible Service of Alcohol

Relevant Experience

Placement Experience 

  • Acquired proficiency in managing referrals without transportation.
  • Demonstrated adeptness in gathering patient observations.
  • Established rapport and engaged in meaningful dialogue with patients.
  • Skilled in auscultation and sound identification.
  • Proficient in communication, autonomy, and securing consent.
  • Competent in interpreting ECG rhythms.
  • Capable of assuming the role of lead clinician to gather patient histories and advocate for their health.
  • Experienced in documenting clinical findings and course through case card writing.
  • Maintained composure and professionalism when dealing with challenging patients.
  • Collaborated effectively with various professionals including police, doctors, and nurses.
  • Executed ROSIER assessments and conducted rapid assessments and extrications for high acuity cases.
  • Conducted clinical handovers to hospital staff.
  • Demonstrated the ability to calculate and administer drug doses efficiently in fast-paced environments.
  • Performed airway maneuvers such as NPA administration and jaw thrust techniques.
  • Developed rapport and provided care for patients with mental health concerns.
  • Proficient in communicating with patients with language barriers and involving their families when necessary.

Timeline

Team Member

Dan Murphy's
11.2022 - Current

Insurance Claims Assessor

Bupa
03.2022 - 11.2022

Delivery Driver

Dominos's Pizza
11.2020 - 12.2021

Bachelor of Paramedicine -

Flinders University

High School Diploma -

Gleeson College
Callum McFadden