Open To Work
Callum Osborn
ADELAIDE,SA
Work Preference
Summary
High retail and food service experience at Foodland, excelling in customer service and inventory management. Adept at resolving issues and enhancing customer satisfaction through effective communication and teamwork. Skilled in food preparation and cash handling, consistently delivering high quality service in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Worker
Foodland
Seaford, SA
07.2023 - Current
- Operated cash register and processed customer transactions accurately.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Assisted customers with product selection and inquiries.
- Assisted customers with finding products by answering questions and locating merchandise.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Stocked shelves and replenished inventory to maintain product availability and store aesthetics.
- Collaborated with team members to improve customer service and streamline store operations.
- Participated in training new employees on store policies and procedures.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Monitored product expiration dates and removed outdated items promptly.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Prepared Fruit and vegetables and managed inventory.
Barista/Cook/Waitress
Van Coota Mobile Caffe
Seaford, SA
03.2022 - 06.2023
- Prepared and served high-quality beverages to customers daily.
- Ensured cleanliness and organization of coffee preparation area to promote safe and efficient service.
- Operated espresso machines and maintained equipment for optimal performance.
- Recorded customer orders accurately to ensure correct service.
- Provided tailored recommendations and efficiently processed customer orders to enhance service quality.
- Resolved customer complaints to improve satisfaction.
- Coordinated operations at various locations to elevate customer experience and satisfaction.
- Prepared pizzas from scratch according to customer specifications.
Education
Tatachilla Lutheran Collage
Mclaren Vale , SASkills
- Cash handling
- Inventory management
- Food safety practices
- Food preparation
- Customer service
- Team collaboration
- Effective communication
- Problem solving
Certification
- Outlet Obligations 032026 v1.1 (The lott course)
- I'M ALERT - Food Safety (Environmental Health Australia)
Availability
- Monday - Available all day and overnight
- Tuesday - Available all day and overnight
- Wednesday - unavailable
- Thursday - Available all day and overnight
- Friday - Available all day and overnight
- Saturday - Available until 2pm
- Sunday - Available after 2pm and overnight
References
References available upon request.
Timeline
Retail Worker
Foodland
07.2023 - Current
Barista/Cook/Waitress
Van Coota Mobile Caffe
03.2022 - 06.2023
Tatachilla Lutheran Collage