Callum Powell
Melbourne,VIC
Summary
An experienced Bar/Pub Assistant Manager with a proven track record of success in increasing revenue and profitability. With an aptitude for creating innovative and profitable beverage menus and possess strong leadership skills to motivate and mentor bar staff. With an expertise in providing excellent customer service and increasing customer loyalty has resulted in not only life long relationships both professionally but also increased sales and customer satisfaction. Skilled professional promoting expertise in task prioritization and crowd control. Confident Venue Manager known for planning and supervising exciting events that draw in new business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Venue Manager
Melbourne Hospitality People (MHP)
12.2020 - 07.2024
- Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
- Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
- Oversaw facility maintenance tasks to ensure a clean, safe, and aesthetically pleasing environment for guests at all times.
- Cultivated strong relationships with clients, leading to repeat business and referrals.
- Collaborated with internal departments to deliver comprehensive event solutions tailored to client needs and expectations.
- Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.
- Continuously updated knowledge of industry best practices through attending relevant conferences or workshops to ensure the venue''s offerings remained current and competitive.
Internship Student
KPMG Australia, Hands-On Systems
07.2019 - 03.2020
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Education
Bachelor of Commerce And Arts - Commerce And Public Relations
Deakin University
Melbourne, VIC05.2025
Skills
- Team Management
- Event Management
- Staff Scheduling
- Relationship Building
- Team Leadership
- Team Collaboration
- Venue Promotion
About Me
Dynamic and driven 24-year-old professional with a strong foundation in community engagement and teamwork. A Trinity Grammar alumnus and founding member of Harambee, a transformative outreach program, I have actively contributed to Good Grup Melbourne and Hopebuilders International in Uganda. Balancing my commitment to social impact with a passion for sports, I also play for Ivanhoe Footy Club. My diverse experiences reflect a dedication to making a meaningful difference and a proven ability to thrive in collaborative environments.
Certification
- Cert IV in Hospitality Training
- RSA - Recently renewed as of May 2024
References
Daniel Addicoat (Venue Manager of Toorak Hotel): 0412 646 873
Tom Purcell (Former Director and Leader of Harambee): 0429 948 503
Leisa Wheatland (Former Owner of the Toorak Hotel): 0499 550 599
Timeline
Assistant Venue Manager
Melbourne Hospitality People (MHP)
12.2020 - 07.2024
Internship Student
KPMG Australia, Hands-On Systems
07.2019 - 03.2020
Bachelor of Commerce And Arts - Commerce And Public Relations
Deakin University
- Cert IV in Hospitality Training
- RSA - Recently renewed as of May 2024
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