Summary
Overview
Work History
Skills
Education
Certification
References
Timeline
Bartender
Callum Scaife

Callum Scaife

Burleigh Heads,QLD

Summary

Hello to whomever is reading, I'm Callum.

I'm a 22 year old English man currently in Australia on a working holiday visa. I would describe myself as a very quick learner who is extremely motivated to always give the best of myself to every work opportunity.

I have mostly enjoyed bar work at home in the UK. This has enabled me to develop a lot in customer service. I have a great rapport with regular customers at every one of my customer facing jobs.

I have also worked a more labour intensive job in factory back in the UK too. This job helped me develop my teamwork skills, specifically communication and delegation.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Bartender

Hemsby Sports and Social Club
Great Yarmouth, Norfolk, UK
10.2021 - 11.2023

I used and developed my skills that I learnt at my previous bartending job (Whites Lounge Bar). I either gained or massively improved the following skills.

  • Maintained knowledge of bar options to prepare drinks and make recommendations.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.

While working at the HSSC I was also part of the committee that ran and made decisions on the bigger picture for the present and future of the club.

Factory Production Worker

Trend Marine Products
Catfield, Norfolk, UK
05.2022 - 10.2023

At Trend I was employed as a stainless steel polisher. This involved grinding and polishing welds out of steel frames to create mirror like finishes. These frames are later used in the production of patio door for super yachts. Therefore, even though it was a labour intensive job in a very hard working environment, everything had to be completed to the highest standard.

  • Trained new staff members on proper machine operation techniques.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Assembled components using automated equipment as well as manual labor.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Inspected finished goods for conformance with established standards.

Bartender

Whites Lounge Bar
Great Yarmouth, Norfolk, UK
05.2018 - 10.2021
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Effectively multitasked within fast-paced environment.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Customer Service Associate

Tesco
Stalham, Norfolk, UK
10.2020 - 04.2021

During my time at Tesco I worked in the Bakery as part of a small time. It was my responsibility to be in at 5am 5 days a week to bake, bag and display all the products for the day before the shop opened.

  • Promoted available products and services to customers during service, account management and order calls.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Kitchen Porter

Moments Restaurant
Great Yarmouth, Norfolk, UK
05.2018 - 09.2020
  • Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.

Skills

  • Beverage Preparation
  • Suggestive Selling
  • Payment Processing
  • Menu Memorization
  • Engaging Personality
  • Handling Difficult Customers
  • Inventory
  • Customer Service
  • Assembly and Production
  • Manufacturing
  • Handling Machinery
  • Food Safety

Education

My qualification can be provided if requested, I have simply left them out of the resume because they are all English qualifications.

Certification

  • Manual Driving License
  • Right to work (WHV)
  • Current RSA

References

References available upon request.

Timeline

Factory Production Worker

Trend Marine Products
05.2022 - 10.2023

Bartender

Hemsby Sports and Social Club
10.2021 - 11.2023

Customer Service Associate

Tesco
10.2020 - 04.2021

Bartender

Whites Lounge Bar
05.2018 - 10.2021

Kitchen Porter

Moments Restaurant
05.2018 - 09.2020
Callum Scaife