Callum Sean Thornton

Role details - General Account Management (merchants, builders, cladding installers and architects), New business identification and sell-through, growth of James Hardie Category Share, on-site training and technical installation reviews etc.

Notable achievements:

• Successful conversion of builders/developers away from competitor fibre cement to use of James Hardie products
• Demonstration of and value engineering tailored cladding and lining solutions for clients to show on-the-wall cost comparisons and benefits
• Successfully planned and ran builder LBP events and architect CPD events (aggregation events)
• Trained and mentored new and existing staff on NZ Building Code Compliance
• Achieved and held a high customer satisfaction rating

Role details - Off-site-manufacturing (OSM) building inspections, traditional on-site building inspections, ensuring compliance of building work with the NZBC, training/upskilling of inspections team and carried out regular peer reviews and reporting. Oversight and management of 4x direct reports (junior/intermediate inspectors)

Notable achievements:

• Successfully completed all daily duties including inspections, reporting, peer reviews and training on-time and in full
• Assisted other teams within the organisation with technical knowledge and problem solving via cross-collaboration
• Trained staff on use of virtual inspection software and associated reporting software
• Successfully lead and developed a small team of inspectors

Role details - Residential and Commercial Building Inspections, Audits, reporting and consenting functions. Notice to fix implementation and follow-through. Oversight and management of Residential Building Inspectors Team (8 people)

Notable achievements:

• Successfully created and developed systems and SOP’s that greatly improved efficiency and quality of the teams functions
• Trained junior staff from hiring through to successful completion of inspection competencies
• Assisted Civil defence following the Auckland flooding event in 2023 with inspecting buildings to ensure they were safe and sanitary
• Managed and lead a team of building inspectors contributing to a positive and productive work environment

Role details - Lead and managed the James Hardie install and construction initiative by managing and extending the local installer offering, developing and executing various training programs both internally and externally. Worked as a conduit between the sales and technical team, responsible for developing installer capability across the region, providing support to the local sales team in the field and driving the technical understanding of James Hardie systems across the stakeholder group locally.

Notable achievements:

• Developed and executed builder training (LBP) programs with a one-to-many focus
• Lead builder site training and site observations within my region
• Supported the development and maintenance of expert knowledge of Regional James Hardie sales team including key features and price points, technical updates, and competitor solutions
• Assisted with on-site council queries and “out-of-the-box” solutions

Role details - Residential and commercial building inspections, audits, reporting and other BCA functions. Training and development of staff including 1 to 1 training sessions, peer reviews, inspection schedule oversight and monitoring of staff whereabouts. Cross collaboration with the enforcement team, consenting team, building support team and running of monthly team meetings and training. Oversight and management of Residential Building Inspectors Team (14 people)

Notable achievements:

• Development and oversight of streamlined building consent and inspection processes with targeted stakeholders
• Successfully trained and mentored junior staff and assisted support team with an overhaul of the inspections booking process to avoid double-ups and reduce inspection wait times
• Successfully implemented remote-inspection software and utilized this to further reduce inspection wait times
• Fostered a culture of trust, respect, and open communication within the team
• Celebrated team members achievements and successes, and helped them overcome obstacles by embracing failures

Role details - Processing of Residential building consent applications to ensure compliance with the NZBC, relevant local by-laws and NZ Standards. Provide friendly, helpful and concise yet accurate advice to customer enquiries. Undertake pre-application meetings for building consents, and provide high level advice to applicants including designers, architects, engineers, project managers, and the general public.

Notable achievements:

• Successfully gained and held competency in processing all risk-levels of residential building work (Res 1, 2 & 3)
• Successfully trained work-colleagues in the understanding of the staged construction approach in which buildings are constructed in NZ
• Assessed new products, waivers from building code compliance, and complex alternative solutions to the NZ building code
• Planned and ran 2x successful large-scale team building events for the CCC Residential Processing Team

Role details - Carried out Residential building inspections to ensure compliance with the NZBC. Provided professional and technical building advice on complex residential and commercial matters to stakeholders in a manner that covers the legislative requirements of the Building Act 2004, Building Code and Council inspection procedures and requirements. Verified that construction projects reflected the approved consent documents and details.

Notable achievements:

• Successfully improved the council inspection system (GoGet inspection software) via updates of outdated inspection reports and added functionality by linking frequently used resources into the systems library
• Worked on secondment to Auckland City Council (Central Ward) completing Residential and Commercial Building inspections for 12 months in 2019
• Worked as part of Civil Defence after the Kaikoura Earthquakes inspecting and placarding buildings to ensure they were safe to occupy

Role details - Constructing newly built residential buildings, carrying out building alterations and additions, landscaping etc. Ensured buildings constructed met the consented plans and that work was carried out within a timely manner.

Notable achievements:

• Successfully completed and gained a National Certificate in Carpentry
• Helped train and develop 2x apprentice builders through their own qualifications
• Led a small team of 2-3 builders through various building projects

Role details - Constructing newly built residential buildings, carrying out building alterations and additions, completing earthquake repair work. The majority of this work was building for Peter Ray Homes Canterbury.

Notable achievements:

• Commenced my building apprenticeship
• Built a number of very complex and architectural homes in Canterbury