Callum Sharrock
Canberra,ACT
Summary
Adept at managing diverse customer needs with empathy and patience, I excelled at Sweet Bones by ensuring high-quality service and maintaining health standards. My ability to resolve conflicts and adapt to different social situations, coupled with my knowledge of special needs acquired by growing up with family members with disabilities, significantly enhanced customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Sweet Bones
Canberra, ACT
03.2022 - Current
- Adequately served customers of differing ages and abilities.
- Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
- Directed patrons to restrooms and other amenities within facility.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Adhered to health and safety regulations when handling food items.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Interacted pleasantly with customers and offered assistance to find needed items.
Education
Year 12 Certificate -
Lake Ginninderra College
Belconnen, ACT11-2024
Skills
- Special Needs and Disability Knowledge
- Empathy and patience
- Active listener
- Emotionally supportive
- Playful with children
- Positive role modeling
- Flexibility and adaptability
- Conflict resolution
Accomplishments
- Won a ACT under 18s award for ceramics in 2024
Timeline
Cafe Worker
Sweet Bones
03.2022 - Current
Year 12 Certificate -
Lake Ginninderra College
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