Cally Penson
Narellan,NSW
Summary
As having previously working as a Pick Packer, the advertisement for Night Shift with Woolworth's sparked my interest. When reviewing the position requirements and your website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
Overview
3
3
years of professional experience
Work History
Functions and Events Operations Coordinator
Narellan Hotel
10.2022 - 04.2023
- Streamlined operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Improved employee performance, implementing training programs and conducting regular performance reviews.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
Pick Packer
Hello Fresh Warehouse
01.2022 - 10.2022
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
Events Manager
Concord Function Centre
01.2021 - 10.2021
- Enhanced attendee experience by meticulously planning and executing engaging event agendas.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
Sales and Events Marketing Manager
Vagabond Cruises
01.2020 - 03.2020
- Increased sales revenue by developing and implementing strategic marketing plans for events and promotions.
- Enhanced brand awareness through managing and executing high-impact, targeted marketing campaigns.
- Drove customer acquisition with effective lead generation strategies and targeted outreach efforts.
- Strengthened relationships with key clients, securing repeat business and fostering ongoing partnerships.
- Optimized sales team performance through regular coaching sessions, goal-setting exercises, and performance reviews.
Education
Diploma - Events
TAFE NSW
12.2018
Certificate III - Hospitality
TAFE NSW
01.2017
High School Diploma -
Holsworthy High School
Holsworthy, NSW12.2015
Skills
- Customer Engagement
- Stock Replenishment
- Critical thinking
- Attention to detail
- Customer service excellence
- Task prioritization
Timeline
Functions and Events Operations Coordinator
Narellan Hotel
10.2022 - 04.2023
Pick Packer
Hello Fresh Warehouse
01.2022 - 10.2022
Events Manager
Concord Function Centre
01.2021 - 10.2021
Sales and Events Marketing Manager
Vagabond Cruises
01.2020 - 03.2020
Diploma - Events
TAFE NSW
Certificate III - Hospitality
TAFE NSW
High School Diploma -
Holsworthy High School
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