Calum Watson
Sydney,NSW
Summary
Results-driven professional with a strong foundation in sales optimization and customer engagement. Known for building genuine relationships, understanding client needs, and delivering thoughtful solutions that enhance the customer experience. Passionate about providing exceptional service and contributing to sustainable business growth through trust, collaboration, and consistent performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Marketing Representative
Styling Australia
Sydney
02.2025 - Current
- As a client representative, I have worked for numerous companies, such as Dove, Liquorland, and Therabody.
- Marketing events involve face-to-face interaction, distributing product samples, and discussing the intentions of the client.
- Through this role, I developed communication skills and an understanding of audience engagement.
Assisstant general manager
24/7 Fitness
Redditch, Worcestershire
02.2024 - 02.2025
- Leading the pre-sale of a newly opened gym, involving maximising membership sales and maintaining KPI's.
- I temporarily replaced the general manager and undertook responsibilities such as hygiene upkeep, fire safety, team management, and health and safety.
- Through this role I gained extensive knowledge on business to member relationships and methods to maintain a stable sales trajectory.
Customer Service Host
Dunelm
Redditch , Worcestershire
08.2020 - 10.2022
- This retail role had various avenues of responsibility, ranging from assisting customers in locating products, and training new staff on customer service protocols.
- Collaborated with team members to ensure sales targets were met through MPOS and store representation and organisation were maintained.
Education
Extended Diploma DDM - Sports And Exercise Science
Worcestershire College
Worcestershire, England08-2021
Skills
- Audience engagement
- Sales optimization
- Customer relationship management
- Adaptability
- Team management
- Product sampling
Certification
Level 3 personal training
Timeline
Event Marketing Representative
Styling Australia
02.2025 - Current
Assisstant general manager
24/7 Fitness
02.2024 - 02.2025
Customer Service Host
Dunelm
08.2020 - 10.2022
Extended Diploma DDM - Sports And Exercise Science
Worcestershire College