Calvin Davey
Melbourne,Victoria
Summary
Organized and dependable candidate with 4+ Years of Banking Experience as well as a Degree in Banking & Finance. Highly motivated and excited to excel and continually grow within the Banking Industry.
Overview
3
3
years of professional experience
Work History
Digital Product Graduate
NAB
01.2024 - Current
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Everyday Banking Product Graduate
NAB
07.2023 - 01.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop strategies to boost savings & transaction accounts as well as uplift engagement amongst our everyday banking customers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Marketing Graduate
NAB
02.2023 - 07.2023
- Strengthened communication skills through regular interactions with multiple stakeholders.
- Managed time efficiently in order to complete all tasks within specific deadlines.
- Assisted with delivering marketing campaigns for Credit Cards and Personal Loans.
- Developed skills in Content creation as well as Data Analysis.
Direct Lending Specialist
NAB
02.2022 - 02.2023
- Negotiated loan terms and conditions with customers to secure best deal.
- Resolved customer complaints promptly and professionally, resulting in increased satisfaction rates among borrowers.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Trained in taking calls, inbound/outbound,
- Developing customer relationships to bring in new clients to NAB.
- Processed loan applications and monitored progress from start to finish.
Digital Disputes Team Member
NAB
10.2020 - 02.2022
- Exceeded performance goals through diligent daily task completion,
- Resolving Customers transaction disputes within specific time-frames.
- Fast Payment subject matter expert.
Education
Bachelor of Business - Banking & Finance
Monash University
Melbourne, VIC12.2022
Skills
- Problem Resolution
- Attention to Detail
- Verbal Communication
- Quality Assurance
- Active Listening
- Analytical and Critical Thinking
- Excellent Communication
- Decision-Making
- Social Perceptiveness
- Organization and Time Management
Referees
Maria Moana (NAB)
Phone number: 0416686642
Tom Denham (NAB)
Phone number: 0423006632
Elloise Caroli (NAB)
Phone number: 0409220477
Timeline
Digital Product Graduate
NAB
01.2024 - Current
Everyday Banking Product Graduate
NAB
07.2023 - 01.2024
Marketing Graduate
NAB
02.2023 - 07.2023
Direct Lending Specialist
NAB
02.2022 - 02.2023
Digital Disputes Team Member
NAB
10.2020 - 02.2022
Bachelor of Business - Banking & Finance
Monash University
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