Calvin Lidbury
Mosman,NSW
Summary
Hardworking Professional Bartender with experience in high paced stressful environments. Committed to upholding highest standards of customer service and the development of customer rapport. Dedicated to creating a pleasant work environment in order to develop positive relationships between staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Warringah Bowling Club Mosman
10.2021 - 12.2023
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Shift Runner
Manly 16ft Skiff Sailing Club
03.2021 - 10.2021
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Collaborated with other Shift Runners to share best practices, streamline operations across shifts, and maintain consistency in service delivery.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Sydney Church of England Grammar School
Blue Street, NSW11.2020
Bachelor of Sport And Exercise Management - Sports Management
University of Tech Sydney
Sydney, NSW12.2024
Skills
- Sales and Marketing
- Salesmanship
- Customer Retention
- Team training and development
- Problem-Solving
- Highly reliable
- Highly Sociable
- Dedication
Certification
- RSA
- RCG
Additional Information
Contact information for Reference:
- Warringah Bowling Club Mosman
- Leo Mcfferson (Licensee): 0407 123 805
Timeline
Bartender Shift Manager
Warringah Bowling Club Mosman
10.2021 - 12.2023
Shift Runner
Manly 16ft Skiff Sailing Club
03.2021 - 10.2021
High School Diploma -
Sydney Church of England Grammar School
Bachelor of Sport And Exercise Management - Sports Management
University of Tech Sydney
- RSA
- RCG
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