Calvina Farel
Wantirna South ,VIC
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
North Blackburn Square Clinic
Melbourne, VIC
08.2023 - 11.2024
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Developed and maintained filing systems for confidential documents and records.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Compiled data from various sources into organized reports for review by management team.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Conducted research on various topics as requested by management.
- Processed invoices for payment using accounting software applications.
HRIS Analyst
Nexon Omniverse Limited
Mumbai , Maharashtra
02.2021 - 05.2023
- Maintained up-to-date knowledge of current trends in Human Resources Information Systems technology.
- Provided technical support to users on various HRIS functions such as payroll processing, timekeeping, recruitment, and benefits administration.
- Conducted training sessions with staff members to educate them on how to use the HRIS system effectively.
- Generated ad-hoc reports using advanced query techniques to provide analysis of employee data across multiple departments.
- Prepared detailed documentation outlining how specific processes are executed within the company's Human Resources Information System.
- Monitored compliance with internal policies and external regulations regarding employee data privacy.
- Responded to inquiries from employees regarding benefits packages.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Reviewed job descriptions and updated them as needed according to changing business needs.
- Collaborated with internal stakeholders to ensure effective communication between departments.
- Managed recruitment processes, including job postings and interviews.
- Developed training programs for new hires and existing employees.
- Maintained accurate records of personnel data in the HRIS system.
- Organized staff events such as team building activities, holiday parties.
Business Development Manager
Delta Recruitments
Mumbai , Maharashtra
01.2020 - 01.2021
- Conducted research on industry trends, competitor activities, and customer needs.
- Collaborated with marketing team members to design promotional materials.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Collaborated with cross-functional teams including marketing, operations, finance.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Conducted market research and analysis to identify new business opportunities.
- Collaborated with internal teams for successful execution of projects.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Maintained a database of existing customers and prospective leads.
Education
Masters - Business Information Systems
Swinburne University of Technology
Melbourne, VIC05-2025
Skills
- Project management
- Customer service
- Team collaboration
- Employee training
- Business process improvement
- Business operations support
- Payroll and benefits administration
- DBMS
- Microsoft Office Suite
- Administrative improvement
- Effective communication
- Stakeholder engagement
- Problem-solving
- Decision-making
- Operations analysis
- Change management
Certification
- HR Operations and Change Management (2020)
- Fundamentals of Digital Marketing (2020)
- Foundations of Computer Operations (MS-CIT) (2020)
- Business Analysis and Process Improvement (2023)
Timeline
Administrative Assistant
North Blackburn Square Clinic
08.2023 - 11.2024
HRIS Analyst
Nexon Omniverse Limited
02.2021 - 05.2023
Business Development Manager
Delta Recruitments
01.2020 - 01.2021
Masters - Business Information Systems
Swinburne University of Technology
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