Cameron Anderson
Redcliffe,QLD
Summary
Hi, my name is Cameron. I'm a hardworking, well presented, honest and reliable worker, seeking a fresh start with a new employment opportunity. After spending close to a decade working in hospitality, I'm looking to change career paths and gain new knowledge and experience in a different industry. I’m very much a people person and strive to engage and build a rapport with everyone I talk to, and can work confidently under my own direction when required. Given the opportunity, I know that I can use the skills I've acquired throughout my working to career to thrive and grow in any new workplace setting.
Overview
10
10
years of professional experience
Work History
Barista Shift Supervisor
Letter M Espresso
2020.05 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic.
Bartender Supervisor
Redcliffe RSL
2019.07 - 2020.03
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Duty Manager
The Coffee Club
2016.02 - 2019.07
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Shopfitter
Repco Property
2014.06 - 2015.07
- Implemented creative solutions for challenging spaces or layouts without sacrificing aesthetic appeal or functionality.
- Enhanced overall project outcomes by providing constructive feedback during team meetings and collaborating closely with colleagues.
- Assisted in selecting appropriate materials for each project, considering factors such as durability, cost-effectiveness, and aesthetics.
- Maintained a safe work environment through strict adherence to safety regulations and guidelines.
Education
Assumption College
Warwick, QLDCertificate III - Business
Queensford College
Brisbane QLDRSA -
CTA Training Specialists
Brisbane QLDRSG -
CTA Training Specialists
Brisbane QLDSkills
- Cleanliness Maintenance
- Cash Handling Accuracy
- Equipment Troubleshooting
- Product Upselling
- Staff Motivation
- Adaptability to Change
- Sales Promotion
- Food Safety Compliance
- POS System Operation
- Attention to Detail
- Critical Thinking
- Staff Management
References
Indiana Old - Store Manager, Letter M Espresso - 0451 233 845
Patricia Castellena - Office Manager, Redcliffe RSL - 07 3897 6000
Kara Briggs - Store Manager, The Coffee Club - 0449 667 094
Kerrod Dabelstein - Site Supervisor, Repco Property - 0400 222 106
Timeline
Barista Shift Supervisor
Letter M Espresso
2020.05 - Current
Bartender Supervisor
Redcliffe RSL
2019.07 - 2020.03
Duty Manager
The Coffee Club
2016.02 - 2019.07
Shopfitter
Repco Property
2014.06 - 2015.07
Assumption College
Certificate III - Business
Queensford College
RSA -
CTA Training Specialists
RSG -
CTA Training Specialists
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