Proven leader in business development, adept at driving significant revenue growth and fostering strong client relationships, as demonstrated at Flooring Creations. Expert in strategic business planning and customer engagement, I excel in territory management and team leadership, consistently exceeding sales targets by leveraging industry networking and key account management skills.
Overview
24
24
years of professional experience
Work History
Senior Business Development Manager
Flooring Creations
12.2022 - 05.2024
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
Conducted market research to identify industry trends and inform strategic decisions for growth.
Generated new business with marketing initiatives and strategic plans.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Reached out to potential customers via telephone, email, and in-person inquiries.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
QLD Sales Manager
Flooring Xtra Commercial
06.2018 - 11.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Attended industry events and conventions to expain sales opportunities.
Evaluated performance against goals and implemented appropriate development plans.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Implemented systems and procedures to increase sales.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Senior Business Development Manager
Carpet Call Builders Division QLD
10.2000 - 06.2018
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Increased sales revenue by strategically identifying and pursuing new business opportunities.
Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
Managed a diverse team of sales professionals, providing coaching and guidance to optimize performance.
Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
Mentored junior staff members on best practices in business development, fostering professional growth within the team.
Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
Launched new product lines successfully after conducting thorough market assessments and identifying gaps in consumer needs.
Generated new business with marketing initiatives and strategic plans.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Reached out to potential customers via telephone, email, and in-person inquiries.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Represented company and promoted products at conferences and industry events.
Prepared sales presentations for clients showing success and credibility of products.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Drove sales by developing multi-million dollar contract sales.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
St Paul's School
Bald Hills QLD
11.1988
Skills
Territory Management
Customer Engagement
Key Account Management
Pricing strategy
Sales closing
Industry Networking
Training and mentoring
Closing talents
Decision-Making
Customer Service
Team Collaboration
Team Leadership
Verbal and written communication
Client Relationship Building
Relationship Building
Relationship building and management
Negotiations
Strategic business planning
Relationship building and rapport
Sales Presentations
Relationship Development
Training and Development
Staff Management
Key decision making
Sales Leadership
Project Management
Mentoring and Coaching
Sales expertise
Account Management
Prospecting
Account Servicing
Market understanding
Competitor Monitoring
Business Development
Account development
Revenue Generation
Product Demonstrations
Salesforce Management
Proposal Writing
Sales Projections
Timeline
Senior Business Development Manager
Flooring Creations
12.2022 - 05.2024
QLD Sales Manager
Flooring Xtra Commercial
06.2018 - 11.2022
Senior Business Development Manager
Carpet Call Builders Division QLD
10.2000 - 06.2018
High School Diploma -
St Paul's School
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