Final-year Commerce student majoring in Finance and Economics at Curtin University. Strong analytical, research, and problem-solving skills with some experience in financial modelling and economic policy analysis. Passionate about public sector finance and keen to contribute to evidence-based decision-making within the WA Department of Finance.
Overview
3
3
years of professional experience
Work History
Clerical Officer
Wanneroo Adult Community Mental Health
01.2023 - Current
Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
Produce correspondence, reports, and medical documents required for continued care across clinics.
Maintain consumer files in accordance with company policies and legal requirements.
Respond to inquiries from callers seeking information.
Prepare mail and packages for shipment, pickup, and courier services to expedite delivery.
Customer Service Supervisor
Woolworths Supermarket
06.2022 - Current
Utilized POS system to handle customer cash and credit card transactions.
Answered product questions using knowledge of sales and store promotions.
Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
Coached team members to deliver hospitable, professional service while adhering to set service models.
Resolved customer complaints and maintained clean and tidy checkout area.
Customer Service Cashier
Jim Kidd Sports
03.2022 - 03.2023
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Commerce - Finance And Economics
Curtin University
Perth, WA
06-2025
High School Graduate -
Woodvale Secondary College
Perth, WA
11-2021
Skills
Research and analysis
Microsoft applications proficiency
Confidential and discreet
Commitment To Continuous Learning
Applied mathematics
Collaborative Teamwork
Verbal communication
Adaptability Under Pressure
Records administration
Organization and prioritization
Accomplishments
Letter of Commendation - Bachelor of Commerce 2022
Certificate of Merit for Academic Achievement in Year 12 - Department of Education
Highest Achiever for Physical Education Studies ATAR in Year 12, 2021 - Woodvale Secondary College
Highest Achiever for Outdoor Education in Year 12, 2021 - Woodvale Secondary College
Endevour Award in recognition of Outstanding Leadership, Sense of Citizenship and Community Upholding the College Values - Woodvale Secondary College
Interests
Enjoy playing amateur football and hold a leadership position amongst the group
Keen interest in film, screenwriting and visual storytelling, contributing to social, online platforms
Passionate about balancing physical health with mental and emotional wellness
Timeline
Clerical Officer
Wanneroo Adult Community Mental Health
01.2023 - Current
Customer Service Supervisor
Woolworths Supermarket
06.2022 - Current
Customer Service Cashier
Jim Kidd Sports
03.2022 - 03.2023
Bachelor of Commerce - Finance And Economics
Curtin University
High School Graduate -
Woodvale Secondary College
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